{"product_id":"scratch-dent-smarthome-adjustable-11-27kw-electric-tankless-water-heater-1","title":"Eccotemp Scratch \u0026 Dent - SmartHome Adjustable 11-27kW Electric Tankless Water Heater - 1779686041834_922","description":"\u003ch2\u003eEccotemp Scratch \u0026amp; Dent - SmartHome Adjustable 11-27kW Electric Tankless Water Heater - 1779686041834_922\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eDiscover the Eccotemp SHiE-27 Smart Home Electric Indoor Tankless Water Heater\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003eThe Eccotemp SHiE-27 is the first all-in-one, smart electric tankless water heater designed for \u003cstrong\u003ecomplete installation flexibility\u003c\/strong\u003e, \u003cstrong\u003eenergy control\u003c\/strong\u003e, and \u003cstrong\u003emodern smart home integration\u003c\/strong\u003e. Using our patent-pending \u003cstrong\u003eTuner™ feature\u003c\/strong\u003e, you can now adjust the smart electric tankless water heater’s output across a wide range , from \u003cstrong\u003eas low as 10 amps to 113 amps\u003c\/strong\u003e, or approximately \u003cstrong\u003e2.4 kW to 27 kW\u003c\/strong\u003e,  without the need for costly panel upgrades.\u003c\/p\u003e\n\u003cp\u003eThis unprecedented flexibility means the SHiE-27 adapts to any size breaker setup. Whether you're working with 3x 15Amp breakers in an older home or a full 3x40amp layout in a modern build, the smart electric tankless water heater intelligently adjusts to your available capacity. You control the settings directly through the \u003cstrong\u003eEccotemp Smart App\u003c\/strong\u003e, eliminating the limitations of fixed amperage heaters and making high-capacity installs optional not required.\u003c\/p\u003e\n\u003cp\u003eThe SHiE-27 is the \u003cstrong\u003eonly electric tankless water heater on the market\u003c\/strong\u003e with this level of \u003cstrong\u003edigital amperage management\u003c\/strong\u003e, \u003cstrong\u003eTriac-based circuit control\u003c\/strong\u003e, and \u003cstrong\u003eapp-enabled tuning\u003c\/strong\u003e making it a must-have for today’s energy-conscious, tech-enabled households.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eEccotemp Smart App\u003cbr\u003e\u003c\/strong\u003eTake control of your water heating experience with the Eccotemp Smart App. Enjoy convenience, efficiency, and precision with the following\u003c\/p\u003e\n\u003ch5\u003e Features\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTuner Control:\u003c\/strong\u003e Adjust the amperage draw anywhere between \u003cstrong\u003e10 and 113 amps\u003c\/strong\u003e, based on your panel’s capacity. Control each of the \u003cstrong\u003ethree independent Triacs\u003c\/strong\u003e, which function like digital breakers, to scale power as recommended (11kW, 18kW, or 27kW configurations).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimer:\u003c\/strong\u003e Set hot water durations for each use to save energy and tailor comfort.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScheduler:\u003c\/strong\u003e Program your smart electric tankless water heater to turn on\/off during specific hours or days.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStatistics:\u003c\/strong\u003e Track your real-time \u003cstrong\u003eenergy and water consumption\u003c\/strong\u003e, and view historical usage and estimated cost savings.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTemperature Control:\u003c\/strong\u003e Set and save custom water temperatures remotely.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWi-Fi Quick Connect:\u003c\/strong\u003e Enjoy a fast, secure connection to your home network for seamless mobile app control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Diagnostics:\u003c\/strong\u003e Monitor heater and network performance with self-diagnosing error detection and guided troubleshooting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWhat our Experts Think\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli data-section-id=\"1n9fiq7\" data-start=\"27\" data-end=\"283\"\u003eA flexible \u003cstrong data-start=\"40\" data-end=\"105\"\u003e11–27kW smart electric tankless water heater (SHiE-27 series)\u003c\/strong\u003e in a \u003cstrong data-start=\"111\" data-end=\"139\"\u003escratch \u0026amp; dent condition\u003c\/strong\u003e, offering full performance capability at a discounted price due to cosmetic or packaging imperfections. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"8d0vo0\" data-start=\"284\" data-end=\"492\"\u003eThe key advantage is its \u003cstrong data-start=\"311\" data-end=\"354\"\u003eadjustable power range (≈2.4kW to 27kW)\u003c\/strong\u003e, allowing it to adapt to different home electrical setups without requiring major panel upgrades. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1xgadv4\" data-start=\"493\" data-end=\"705\"\u003eWe like the \u003cstrong data-start=\"507\" data-end=\"551\"\u003etriac-based digital power control system\u003c\/strong\u003e, which lets users fine-tune energy usage and match available breaker capacity for safer installation flexibility. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"yy1y5f\" data-start=\"706\" data-end=\"907\"\u003eBuilt for \u003cstrong data-start=\"718\" data-end=\"756\"\u003eon-demand hot water up to ~4.5 GPM\u003c\/strong\u003e, making it suitable for \u003cstrong data-start=\"781\" data-end=\"806\"\u003e1–3 simultaneous uses\u003c\/strong\u003e depending on incoming water temperature and flow conditions. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1y5q9ae\" data-start=\"908\" data-end=\"1115\"\u003eIncludes a full \u003cstrong data-start=\"926\" data-end=\"1045\"\u003esmart home ecosystem (WiFi app control, scheduling, usage tracking, diagnostics, and voice assistant compatibility)\u003c\/strong\u003e for modern energy management. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"185r45p\" data-start=\"1116\" data-end=\"1323\"\u003eWe like the \u003cstrong data-start=\"1130\" data-end=\"1198\"\u003espace-saving wall-mounted design with tempered glass front panel\u003c\/strong\u003e, making it suitable for modern utility rooms, apartments, and compact installations. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"wx6sfv\" data-start=\"1324\" data-end=\"1512\"\u003eThe \u003cstrong data-start=\"1330\" data-end=\"1370\"\u003escratch \u0026amp; dent pricing (~$529 range)\u003c\/strong\u003e makes it one of the most cost-effective entry points into high-capacity electric tankless technology. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"wwxbag\" data-start=\"1513\" data-end=\"1722\"\u003eImportant consideration: it requires \u003cstrong data-start=\"1552\" data-end=\"1643\"\u003eproper 240V electrical infrastructure (potentially up to 3×40A breakers at full output)\u003c\/strong\u003e, so installation planning is critical. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"s9kvvg\" data-start=\"1723\" data-end=\"1905\"\u003eBest suited for users who want \u003cstrong data-start=\"1756\" data-end=\"1847\"\u003ecustomizable electrical load, smart control features, and instant hot water performance\u003c\/strong\u003e, especially in retrofit or variable-power environments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e                   \u003cbr\u003eQ\u0026amp;A    \u003c\/h5\u003e\n\u003cp data-start=\"0\" data-end=\"383\"\u003e\u003cstrong data-start=\"0\" data-end=\"105\"\u003eQ: What is the Eccotemp SmartHome Adjustable 11–27kW Electric Tankless Water Heater (Scratch \u0026amp; Dent)?\u003c\/strong\u003e\u003cbr data-start=\"105\" data-end=\"108\"\u003eA: It is a smart \u003cstrong data-start=\"125\" data-end=\"183\"\u003eindoor electric tankless water heater (SHiE-27 series)\u003c\/strong\u003e designed to provide \u003cstrong data-start=\"204\" data-end=\"227\"\u003eon-demand hot water\u003c\/strong\u003e, with adjustable power output from \u003cstrong data-start=\"263\" data-end=\"279\"\u003e11kW to 27kW\u003c\/strong\u003e, allowing flexibility based on your home’s electrical capacity. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"385\" data-end=\"652\"\u003e\u003cstrong data-start=\"385\" data-end=\"438\"\u003eQ: What does “Scratch \u0026amp; Dent” mean for this unit?\u003c\/strong\u003e\u003cbr data-start=\"438\" data-end=\"441\"\u003eA: It means the unit is \u003cstrong data-start=\"465\" data-end=\"542\"\u003efully functional but may have cosmetic defects or signs of prior handling\u003c\/strong\u003e. It is tested for operation and typically sold at a discounted price. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"654\" data-end=\"909\"\u003e\u003cstrong data-start=\"654\" data-end=\"695\"\u003eQ: What is the hot water performance?\u003c\/strong\u003e\u003cbr data-start=\"695\" data-end=\"698\"\u003eA: At full power (27kW), it can deliver up to \u003cstrong data-start=\"744\" data-end=\"755\"\u003e4.5 GPM\u003c\/strong\u003e, enough for \u003cstrong data-start=\"768\" data-end=\"798\"\u003emultiple simultaneous uses\u003c\/strong\u003e like showers, sinks, and laundry depending on inlet water temperature. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"911\" data-end=\"1181\"\u003e\u003cstrong data-start=\"911\" data-end=\"950\"\u003eQ: Can the power level be adjusted?\u003c\/strong\u003e\u003cbr data-start=\"950\" data-end=\"953\"\u003eA: Yes. It features a smart “Tuner” system that allows output adjustment from \u003cstrong data-start=\"1031\" data-end=\"1072\"\u003eas low as ~2.4kW (10 amps) up to 27kW\u003c\/strong\u003e, so it can match different electrical setups without major upgrades. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1183\" data-end=\"1414\"\u003e\u003cstrong data-start=\"1183\" data-end=\"1211\"\u003eQ: Is it a smart device?\u003c\/strong\u003e\u003cbr data-start=\"1211\" data-end=\"1214\"\u003eA: Yes. It includes \u003cstrong data-start=\"1234\" data-end=\"1254\"\u003eWiFi app control\u003c\/strong\u003e, allowing you to adjust temperature, schedule usage, monitor energy consumption, and run diagnostics from a smartphone. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1416\" data-end=\"1678\"\u003e\u003cstrong data-start=\"1416\" data-end=\"1465\"\u003eQ: What type of installation does it require?\u003c\/strong\u003e\u003cbr data-start=\"1465\" data-end=\"1468\"\u003eA: It is an \u003cstrong data-start=\"1480\" data-end=\"1525\"\u003eindoor, wall-mounted electric unit (240V)\u003c\/strong\u003e and typically requires \u003cstrong data-start=\"1549\" data-end=\"1610\"\u003emultiple dedicated breakers (up to 3 × 40A at full power)\u003c\/strong\u003e depending on configuration. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1680\" data-end=\"1889\"\u003e\u003cstrong data-start=\"1680\" data-end=\"1720\"\u003eQ: What homes is it best suited for?\u003c\/strong\u003e\u003cbr data-start=\"1720\" data-end=\"1723\"\u003eA: It is ideal for \u003cstrong data-start=\"1742\" data-end=\"1803\"\u003esmall to large homes, apartments, cabins, and renovations\u003c\/strong\u003e, especially where space-saving and electric-only hot water solutions are preferred.\u003c\/p\u003e\n\u003cp data-start=\"1891\" data-end=\"2149\"\u003e\u003cstrong data-start=\"1891\" data-end=\"1945\"\u003eQ: What safety and smart features does it include?\u003c\/strong\u003e\u003cbr data-start=\"1945\" data-end=\"1948\"\u003eA: It offers \u003cstrong data-start=\"1961\" data-end=\"2051\"\u003eoverheat protection, self-diagnostics, real-time monitoring, and smart load adjustment\u003c\/strong\u003e to help prevent breaker overloads and improve efficiency. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"2151\" data-end=\"2352\"\u003e\u003cstrong data-start=\"2151\" data-end=\"2181\"\u003eQ: Is it energy efficient?\u003c\/strong\u003e\u003cbr data-start=\"2181\" data-end=\"2184\"\u003eA: Yes. It heats water \u003cstrong data-start=\"2207\" data-end=\"2227\"\u003eonly when needed\u003c\/strong\u003e, eliminating standby losses found in traditional tank heaters, and optimizes energy use through app-controlled scheduling.\u003c\/p\u003e\n\u003ch5\u003e\n\u003cbr\u003eMaintenance Tips    \u003c\/h5\u003e\n\u003cdiv class=\"qMYqUG_convSearchResultHighlightRoot\"\u003e\n\u003cdiv class=\"\" data-turn-id-container=\"request-WEB:33fbca69-785a-408f-8728-f7f01b97e182-14\" data-is-intersecting=\"true\"\u003e\n\u003csection class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:33fbca69-785a-408f-8728-f7f01b97e182-14\" data-turn-id-container=\"request-WEB:33fbca69-785a-408f-8728-f7f01b97e182-14\" data-testid=\"conversation-turn-30\" data-scroll-anchor=\"false\" data-turn=\"assistant\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col gap-4 grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"be9d469d-cbf2-40c3-bbcf-9de7d9cba3bb\" data-turn-start-message=\"true\" dir=\"auto\" data-message-model-slug=\"gpt-5-3-mini\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;]:mt-1\" tabindex=\"0\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"\u003e\n\u003cul data-start=\"110\" data-end=\"1429\"\u003e\n\u003cli data-section-id=\"1sp2puq\" data-start=\"110\" data-end=\"241\"\u003eInstall in a \u003cstrong data-start=\"125\" data-end=\"172\"\u003edry indoor location with proper ventilation\u003c\/strong\u003e and ensure breaker setup matches selected kW mode (11–27kW range).\u003c\/li\u003e\n\u003cli data-section-id=\"1uw7r5u\" data-start=\"242\" data-end=\"376\"\u003ePerform \u003cstrong data-start=\"252\" data-end=\"294\"\u003eperiodic descaling (every 6–12 months)\u003c\/strong\u003e if you have hard water to prevent heating element scaling and flow restriction.\u003c\/li\u003e\n\u003cli data-section-id=\"anor62\" data-start=\"377\" data-end=\"488\"\u003eKeep \u003cstrong data-start=\"384\" data-end=\"428\"\u003einlet water pressure stable (~50–80 PSI)\u003c\/strong\u003e for consistent temperature control and smooth modulation.\u003c\/li\u003e\n\u003cli data-section-id=\"1dkpplu\" data-start=\"489\" data-end=\"660\"\u003eRegularly check and tighten \u003cstrong data-start=\"519\" data-end=\"566\"\u003eelectrical terminals and ground connections\u003c\/strong\u003e due to high current load (up to ~113A at full power). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1jykp7c\" data-start=\"661\" data-end=\"767\"\u003eClean \u003cstrong data-start=\"669\" data-end=\"712\"\u003einlet water filter and flow sensor area\u003c\/strong\u003e to avoid false error codes or heating interruptions.\u003c\/li\u003e\n\u003cli data-section-id=\"nu4ysv\" data-start=\"768\" data-end=\"899\"\u003eEnsure \u003cstrong data-start=\"777\" data-end=\"832\"\u003eall three breaker lines (if running full 27kW mode)\u003c\/strong\u003e are balanced and properly rated to prevent overload or tripping.\u003c\/li\u003e\n\u003cli data-section-id=\"ypnd5e\" data-start=\"900\" data-end=\"1017\"\u003eUse the \u003cstrong data-start=\"910\" data-end=\"935\"\u003esmart app diagnostics\u003c\/strong\u003e to monitor amperage draw, temperature stability, and fault alerts in real time.\u003c\/li\u003e\n\u003cli data-section-id=\"1dwzdtu\" data-start=\"1018\" data-end=\"1158\"\u003eKeep unit exterior dust-free and ensure \u003cstrong data-start=\"1060\" data-end=\"1089\"\u003eairflow around the casing\u003c\/strong\u003e to prevent internal overheating of electronics and triac controls.\u003c\/li\u003e\n\u003cli data-section-id=\"1o3m1f2\" data-start=\"1159\" data-end=\"1278\"\u003eIf using lower kW settings, periodically verify configuration after power outages to ensure correct tuner settings.\u003c\/li\u003e\n\u003cli data-section-id=\"wom01q\" data-start=\"1279\" data-end=\"1429\"\u003eBecause this is a \u003cstrong data-start=\"1299\" data-end=\"1322\"\u003escratch \u0026amp; dent unit\u003c\/strong\u003e, inspect housing, mounting, and wiring entry points more frequently for hidden cosmetic or sealing issues.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Eccotemp","offers":[{"title":"Default Title","offer_id":45658908164287,"sku":"SKU_1779686041834_922","price":502.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/5703\/0079\/files\/SmartHome-27kW-Electric-Tankless-Water-Heater-1__30952__26333.1754070092.1280.1280__23575.1754072521_65696f2c-e3e0-4fcf-9f2a-4fdf26eac959.jpg?v=1779688318","url":"https:\/\/backyardprovider.com\/products\/scratch-dent-smarthome-adjustable-11-27kw-electric-tankless-water-heater-1","provider":"Your Outdoor Setup Starts Here","version":"1.0","type":"link"}