{"product_id":"scratch-dent-smarthome-adjustable-11-27kw-electric-tankless-water-heater","title":"Eccotemp Scratch \u0026 Dent - SmartHome Adjustable 11-27kW Electric Tankless Water Heater - 1779610905238_7","description":"\u003ch2\u003e\u003cspan data-contrast=\"auto\"\u003e\u003cspan dir=\"ltr\" class=\"ui-provider ed bhq cgb ckn cko ckp ckq ckr cks ckt cku ckv ckw ckx cky ckz cla clb clc cld cle clf clg clh cli clj clk cll clm cln clo clp clq clr cls\"\u003eEccotemp Scratch \u0026amp; Dent - SmartHome Adjustable 11-27kW Electric Tankless Water Heater - 1779610905238_7\u003c\/span\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\"\u003e\u003cspan dir=\"ltr\" class=\"ui-provider ed bhq cgb ckn cko ckp ckq ckr cks ckt cku ckv ckw ckx cky ckz cla clb clc cld cle clf clg clh cli clj clk cll clm cln clo clp clq clr cls\"\u003ePlease note that Scratch and Dent models may be used and refurbished to working conditions and may include wear and tear or cosmetic defects\u003c\/span\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003eDiscover the Eccotemp SHiE-27 Smart Home Electric Indoor Tankless Water Heater\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/strong\u003eThe Eccotemp SHiE-27 is the first all-in-one, smart electric tankless water heater designed for \u003cstrong\u003ecomplete installation flexibility\u003c\/strong\u003e, \u003cstrong\u003eenergy control\u003c\/strong\u003e, and \u003cstrong\u003emodern smart home integration\u003c\/strong\u003e. Using our patent-pending \u003cstrong\u003eTuner™ feature\u003c\/strong\u003e, you can now adjust the smart electric tankless water heater’s output across a wide range , from \u003cstrong\u003eas low as 10 amps to 113 amps\u003c\/strong\u003e, or approximately \u003cstrong\u003e2.4 kW to 27 kW\u003c\/strong\u003e,  without the need for costly panel upgrades.\u003c\/p\u003e\n\u003cp\u003eThis unprecedented flexibility means the SHiE-27 adapts to any size breaker setup. Whether you're working with 3x 15Amp breakers in an older home or a full 3x40amp layout in a modern build, the smart electric tankless water heater intelligently adjusts to your available capacity. You control the settings directly through the \u003cstrong\u003eEccotemp Smart App\u003c\/strong\u003e, eliminating the limitations of fixed amperage heaters and making high-capacity installs optional not required.\u003c\/p\u003e\n\u003cp\u003eThe SHiE-27 is the \u003cstrong\u003eonly electric tankless water heater on the market\u003c\/strong\u003e with this level of \u003cstrong\u003edigital amperage management\u003c\/strong\u003e, \u003cstrong\u003eTriac-based circuit control\u003c\/strong\u003e, and \u003cstrong\u003eapp-enabled tuning\u003c\/strong\u003e making it a must-have for today’s energy-conscious, tech-enabled households.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eEccotemp Smart App\u003cbr\u003e\u003c\/strong\u003eTake control of your water heating experience with the Eccotemp Smart App. Enjoy convenience, efficiency, and precision with the following\u003c\/p\u003e\n\u003ch5\u003eFeatures\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTuner Control:\u003c\/strong\u003e Adjust the amperage draw anywhere between \u003cstrong\u003e10 and 113 amps\u003c\/strong\u003e, based on your panel’s capacity. Control each of the \u003cstrong\u003ethree independent Triacs\u003c\/strong\u003e, which function like digital breakers, to scale power as recommended (11kW, 18kW, or 27kW configurations).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimer:\u003c\/strong\u003e Set hot water durations for each use to save energy and tailor comfort.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScheduler:\u003c\/strong\u003e Program your smart electric tankless water heater to turn on\/off during specific hours or days.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStatistics:\u003c\/strong\u003e Track your real-time \u003cstrong\u003eenergy and water consumption\u003c\/strong\u003e, and view historical usage and estimated cost savings.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTemperature Control:\u003c\/strong\u003e Set and save custom water temperatures remotely.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWi-Fi Quick Connect:\u003c\/strong\u003e Enjoy a fast, secure connection to your home network for seamless mobile app control.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Diagnostics:\u003c\/strong\u003e Monitor heater and network performance with self-diagnosing error detection and guided troubleshooting.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cbr\u003e\u003c\/h5\u003e\n\u003ch5\u003eWhat our Experts Think\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli data-section-id=\"ullayw\" data-start=\"27\" data-end=\"377\"\u003e\n\u003cstrong data-start=\"29\" data-end=\"79\"\u003eHighly flexible smart electric tankless system\u003c\/strong\u003e — The Eccotemp SmartHome Adjustable 11–27kW Electric Tankless Water Heater (1779610905238_7) Scratch \u0026amp; Dent is a \u003cstrong data-start=\"193\" data-end=\"225\"\u003emodular indoor electric unit\u003c\/strong\u003e designed to adapt its power draw from small homes to high-capacity installations using app-controlled settings. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1rpd30s\" data-start=\"378\" data-end=\"670\"\u003e\n\u003cstrong data-start=\"380\" data-end=\"432\"\u003eWide power range for different electrical setups\u003c\/strong\u003e — Adjustable output from \u003cstrong data-start=\"458\" data-end=\"507\"\u003e~11kW up to 27kW (≈2.4 kW–27 kW tuning range)\u003c\/strong\u003e allows it to work with different breaker configurations, from partial-load installations to full-performance 3×40A setups. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"ayghib\" data-start=\"671\" data-end=\"946\"\u003e\n\u003cstrong data-start=\"673\" data-end=\"709\"\u003eSmart control ecosystem built-in\u003c\/strong\u003e — Includes Wi-Fi app control for adjusting temperature, scheduling usage, monitoring energy consumption, and receiving diagnostics alerts, plus voice assistant compatibility (Alexa \/ Google Home). \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"cbhwud\" data-start=\"947\" data-end=\"1195\"\u003e\n\u003cstrong data-start=\"949\" data-end=\"990\"\u003eOn-demand electric heating efficiency\u003c\/strong\u003e — Heats water only when needed, reducing standby energy waste compared to traditional tank systems while maintaining consistent output up to ~4.5 GPM at full power. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"k35jcp\" data-start=\"1196\" data-end=\"1458\"\u003e\n\u003cstrong data-start=\"1198\" data-end=\"1237\"\u003eAdvanced load management technology\u003c\/strong\u003e — Uses a triac-based control system allowing staged activation of heating circuits, effectively scaling performance based on available electrical capacity without hardware changes. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"14epmg\" data-start=\"1459\" data-end=\"1688\"\u003e\n\u003cstrong data-start=\"1461\" data-end=\"1499\"\u003eIndoor compact wall-mounted design\u003c\/strong\u003e — Lightweight, space-saving unit with modern glass\/steel construction designed for clean installation in utility rooms, apartments, or modern homes. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1m5jh0n\" data-start=\"1689\" data-end=\"1929\"\u003e\n\u003cstrong data-start=\"1691\" data-end=\"1722\"\u003eScratch \u0026amp; Dent value option\u003c\/strong\u003e — Typically sold at a lower price due to cosmetic imperfections or packaging defects while still tested for operational functionality and backed by warranty coverage.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eQ\u0026amp;A\u003c\/h5\u003e\n\u003cp data-start=\"113\" data-end=\"435\"\u003e\u003cstrong data-start=\"113\" data-end=\"173\"\u003eQ: What is this Eccotemp electric tankless water heater?\u003c\/strong\u003e\u003cbr data-start=\"173\" data-end=\"176\"\u003eA: It is the \u003cstrong data-start=\"189\" data-end=\"277\"\u003eSHiE-27 SmartHome adjustable electric tankless water heater (scratch \u0026amp; dent version)\u003c\/strong\u003e, designed for indoor whole-home use with \u003cstrong data-start=\"319\" data-end=\"368\"\u003efully digital power control from 11kW to 27kW\u003c\/strong\u003e and smart app integration. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"437\" data-end=\"739\"\u003e\u003cstrong data-start=\"437\" data-end=\"476\"\u003eQ: What does “scratch \u0026amp; dent” mean?\u003c\/strong\u003e\u003cbr data-start=\"476\" data-end=\"479\"\u003eA: It means the unit may have \u003cstrong data-start=\"509\" data-end=\"574\"\u003ecosmetic imperfections, open-box condition, or prior handling\u003c\/strong\u003e, but it is \u003cstrong data-start=\"586\" data-end=\"613\"\u003etested to work like new\u003c\/strong\u003e and is typically sold at a discount with warranty support depending on listing terms. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"741\" data-end=\"1044\"\u003e\u003cstrong data-start=\"741\" data-end=\"788\"\u003eQ: What is the power range and flexibility?\u003c\/strong\u003e\u003cbr data-start=\"788\" data-end=\"791\"\u003eA: This model can be adjusted from \u003cstrong data-start=\"826\" data-end=\"881\"\u003eas low as ~10 amps up to 113 amps (2.4 kW to 27 kW)\u003c\/strong\u003e using its built-in digital “Tuner” system, allowing it to match different home electrical setups without hardware changes. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1046\" data-end=\"1292\"\u003e\u003cstrong data-start=\"1046\" data-end=\"1084\"\u003eQ: What is the hot water capacity?\u003c\/strong\u003e\u003cbr data-start=\"1084\" data-end=\"1087\"\u003eA: It delivers up to \u003cstrong data-start=\"1108\" data-end=\"1125\"\u003eabout 4.5 GPM\u003c\/strong\u003e, which is typically enough for \u003cstrong data-start=\"1157\" data-end=\"1211\"\u003e1–3 simultaneous uses (showers, sinks, or laundry)\u003c\/strong\u003e depending on incoming water temperature. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1294\" data-end=\"1534\"\u003e\u003cstrong data-start=\"1294\" data-end=\"1332\"\u003eQ: Does it support smart features?\u003c\/strong\u003e\u003cbr data-start=\"1332\" data-end=\"1335\"\u003eA: Yes. It includes \u003cstrong data-start=\"1355\" data-end=\"1467\"\u003eWi-Fi app control, scheduling, usage tracking, error diagnostics, and Alexa\/Google voice control integration\u003c\/strong\u003e for smart home management. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1536\" data-end=\"1816\"\u003e\u003cstrong data-start=\"1536\" data-end=\"1585\"\u003eQ: What type of installation does it require?\u003c\/strong\u003e\u003cbr data-start=\"1585\" data-end=\"1588\"\u003eA: It is an \u003cstrong data-start=\"1600\" data-end=\"1644\"\u003eindoor wall-mounted electric unit (240V)\u003c\/strong\u003e requiring a properly sized electrical panel, multiple breakers (up to 3x 40A depending on configuration), and ¾\" water connections\u003c\/p\u003e\n\u003ch5\u003eMaintenance Tips\u003c\/h5\u003e\n\u003cdiv class=\"qMYqUG_convSearchResultHighlightRoot\"\u003e\n\u003cdiv class=\"\" data-turn-id-container=\"request-WEB:878c35f9-b5a8-479b-8190-9cef3ecc5087-40\" data-is-intersecting=\"true\"\u003e\n\u003csection class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:878c35f9-b5a8-479b-8190-9cef3ecc5087-40\" data-turn-id-container=\"request-WEB:878c35f9-b5a8-479b-8190-9cef3ecc5087-40\" data-testid=\"conversation-turn-80\" data-scroll-anchor=\"false\" data-turn=\"assistant\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col gap-4 grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"78dbb695-70c9-4839-91c2-96786c64381d\" dir=\"auto\" data-message-model-slug=\"gpt-5-3-mini\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;]:mt-1\" data-turn-start-message=\"true\" tabindex=\"0\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"\u003e\n\u003cul data-start=\"126\" data-end=\"1283\" data-is-last-node=\"\" data-is-only-node=\"\"\u003e\n\u003cli data-section-id=\"jqoiui\" data-start=\"126\" data-end=\"238\"\u003eDescale the unit periodically (every \u003cstrong data-start=\"165\" data-end=\"180\"\u003e6–12 months\u003c\/strong\u003e) in hard-water areas to prevent heating element scaling\u003c\/li\u003e\n\u003cli data-section-id=\"1v6ae1c\" data-start=\"239\" data-end=\"317\"\u003eClean inlet water filter regularly to maintain steady flow and performance\u003c\/li\u003e\n\u003cli data-section-id=\"f7i3kv\" data-start=\"318\" data-end=\"422\"\u003eCheck electrical supply (voltage, breakers, wiring) to ensure stable power delivery for 11–27kW load\u003c\/li\u003e\n\u003cli data-section-id=\"14p3myg\" data-start=\"423\" data-end=\"507\"\u003eInspect terminal connections for tightness and signs of overheating or corrosion\u003c\/li\u003e\n\u003cli data-section-id=\"qbmal6\" data-start=\"508\" data-end=\"597\"\u003eMaintain proper water pressure to ensure consistent activation and heating efficiency\u003c\/li\u003e\n\u003cli data-section-id=\"1ivipz3\" data-start=\"598\" data-end=\"677\"\u003eFlush system if flow becomes restricted or temperature becomes inconsistent\u003c\/li\u003e\n\u003cli data-section-id=\"19dv0h6\" data-start=\"678\" data-end=\"766\"\u003eKeep unit dry and ensure no moisture enters electrical compartments or control panel\u003c\/li\u003e\n\u003cli data-section-id=\"299t2\" data-start=\"767\" data-end=\"834\"\u003eTurn off power supply before any maintenance or inspection work\u003c\/li\u003e\n\u003cli data-section-id=\"usxysm\" data-start=\"835\" data-end=\"917\"\u003eAvoid operating without minimum required flow rate to protect heating elements\u003c\/li\u003e\n\u003cli data-section-id=\"196xh5k\" data-start=\"918\" data-end=\"1003\"\u003eInspect temperature sensors and digital display for error codes and respond early\u003c\/li\u003e\n\u003cli data-section-id=\"152u5wm\" data-start=\"1004\" data-end=\"1087\"\u003eKeep ventilation and installation area clean, dry, and accessible for servicing\u003c\/li\u003e\n\u003cli data-section-id=\"31u08z\" data-start=\"1088\" data-end=\"1186\"\u003eFor scratch \u0026amp; dent units, periodically check casing for hidden damage or internal misalignment\u003c\/li\u003e\n\u003cli data-section-id=\"clfr5f\" data-start=\"1187\" data-end=\"1283\" data-is-last-node=\"\"\u003eSchedule professional servicing annually to ensure electrical safety and long-term reliability\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Eccotemp","offers":[{"title":"Default Title","offer_id":45657792774335,"sku":"SKU_1779610905238_7","price":502.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/5703\/0079\/files\/SmartHome-27kW-Electric-Tankless-Water-Heater-1__30952__26333.1754070092.1280.1280__23575.1754072521.jpg?v=1779611832","url":"https:\/\/backyardprovider.com\/products\/scratch-dent-smarthome-adjustable-11-27kw-electric-tankless-water-heater","provider":"Your Outdoor Setup Starts Here","version":"1.0","type":"link"}