{"product_id":"scratch-dent-smarthome-indoor-4-0-gpm-natural-gas-tankless-water-heater-2","title":"Eccotemp Scratch \u0026 Dent - SmartHome Indoor 4.0 GPM Natural Gas Tankless Water Heater - 1779685962638_206","description":"\u003ch2\u003eEccotemp Scratch \u0026amp; Dent - SmartHome Indoor 4.0 GPM Natural Gas Tankless Water Heater - 1779685962638_206\u003c\/h2\u003e\n\u003cp\u003eHeating water smarter with the Eccotemp Smart Home Indoor 4.0 GPM Natural Gas Tankless Water Heater! Leveraging the latest in technological innovation, this water heater not only ensures an uninterrupted flow of hot water but also optimizes your space and energy usage for a smarter, more efficient home.\u003cbr\u003e\u003cbr\u003eSay goodbye to running out of hot water during peak usage times or adjusting water temperature manually. This Smart Home Tankless Water Heater is equipped with Wi-Fi connectivity, allowing you to control and monitor your water heater remotely using your smartphone or pair with Amazon Alexa and Google Home to access voice commands. Set customized schedules, adjust temperature settings, view real consumption statistics, and receive maintenance alerts with ease, giving you full control over your hot water supply from anywhere, anytime.\u003cbr\u003e\u003cbr\u003eFeaturing a powerful flow rate of 4.0 gallons per minute (GPM), this tankless water heater is perfect for small to medium-sized households, providing a continuous and uninterrupted supply of hot water for all your needs. Enjoy long showers, efficient dishwashing, and other hot water demands without any interruptions, making your daily routines more convenient and enjoyable.\u003cbr\u003e\u003cbr\u003eThis Tankless Water Heater is not just smart, but also energy efficient. Its advanced heating technology only heats water as it's needed, eliminating the standby heat loss that occurs with traditional tank-based water heaters. This results in significant energy savings, reducing your utility bills and lowering your environmental footprint.\u003cbr\u003e\u003cbr\u003eInstallation is simple and hassle-free, making it a great option for any home. Its compact and sleek design allows for easy installation in tight spaces, saving valuable floor space in your home.\u003cbr\u003e\u003cbr\u003eUpgrade to a smarter and more efficient water heating solution without breaking the bank. This budget-friendly tankless water heater delivers functionality and performance by providing the convenience of smart controls, an endless hot water supply, and energy-efficient operation. Start experiencing the ultimate in comfort and convenience today!\u003cbr\u003e\u003cbr\u003eThe Eccotemp SH12-A Series has been CSA tested and approved for US \u0026amp; Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cspan dir=\"ltr\" class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\"\u003eAll purchases valued at $75 or above will be shipped with SIGNATURE REQUIRED. If you wish to remove the SIGNATURE REQUIRED please contact Customer Service. Please Note: By opting out of SIGNATURE REQUIRED, you release Eccotemp from all liability of lost or stolen packages. \u003c\/span\u003eCall 1-866-356-1992 or chat with us to speak with a customer service agent.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eFeatures                    \u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eTemperature range of 95-140 degrees Fahrenheit and rated for 1-2 applications.\u003c\/li\u003e\n\u003cli\u003eRated at 4.0 GPM (gallons per minute) at 80,00 BTUs with a temperature rise of 35 degrees, this ultra-efficient tankless hot water heater is ideal for smaller single-family homes, townhomes, condos, cabins, apartments, or light commercial use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eEnjoy real-time control over your home's water heating needs. Use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors.\u003c\/span\u003e \u003cspan\u003eUnlock substantial savings with our Eco Mode feature, a smart solution that can help you reduce energy consumption by up to 25%. If your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eExperience the convenience of our versatile smart app settings that display your desired currency (USD\/CAD), dual-mode Fahrenheit and Celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003eSeamlessly connect with Amazon Alexa or Google Home for voice command functions like: \"Alexa, set my \u003cem\u003ewater heater\u003c\/em\u003e to 110 degrees\" or \"Hey Google, switch off my water heater.\"\u003c\/li\u003e\n\u003cli\u003eSmart Power Button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch.\u003c\/li\u003e\n\u003cli\u003eThe SH12-A Series can be complemented with our patented, one-of-a-kind EZ-Flush Descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long.\u003c\/li\u003e\n\u003cli\u003eEasy wall mounting and installation with 120-Volt UL listed power cord and ½-inch NPT water and gas connections.\u003c\/li\u003e\n\u003cli\u003eIndoor venting is available in 3-inch horizontal and vertical installation kits (sold separately).\u003c\/li\u003e\n\u003cli\u003eCSA certified for installation in the US and Canada.\u003c\/li\u003e\n\u003cli\u003eLimited Manufacturer Warranty (Heat Exchanger: 5 Years, Components: 2 Years, Parts\/Accessories: 30 Days), live chat, and self-help guides provide peace of mind, assuring that the Eccotemp SH12-A Series will keep you in hot water for years.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhat's Included:\u003c\/strong\u003e Smart Home 4.0 GPM Indoor Natural Gas Tankless Water Heater (SH12-A-NG), 1 x Hardware Pack, 1 x Product Manual.\u003cbr\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWhat our Experts Think\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli data-section-id=\"m83oci\" data-start=\"27\" data-end=\"333\"\u003e\n\u003cstrong data-start=\"29\" data-end=\"87\"\u003eSmart, budget-friendly way to get continuous hot water\u003c\/strong\u003e — This Scratch \u0026amp; Dent SH12-A delivers the same 4.0 GPM on-demand performance as the standard model, making it suitable for small to medium homes, apartments, and cabins needing reliable everyday hot water. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1p8et4n\" data-start=\"335\" data-end=\"625\"\u003e\n\u003cstrong data-start=\"337\" data-end=\"397\"\u003eFully functional smart features despite cosmetic defects\u003c\/strong\u003e — Includes WiFi app control, Alexa\/Google Assistant compatibility, scheduling, temperature adjustment, and usage monitoring—offering full “SmartHome” convenience at a reduced price point. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"yt79f1\" data-start=\"627\" data-end=\"872\"\u003e\n\u003cstrong data-start=\"629\" data-end=\"682\"\u003eSame core efficiency and performance as new units\u003c\/strong\u003e — Tankless design heats water only when needed, eliminating standby energy loss and helping reduce overall gas consumption compared to storage tanks. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1o7p91y\" data-start=\"874\" data-end=\"1141\"\u003e\n\u003cstrong data-start=\"876\" data-end=\"922\"\u003eIdeal flow rate for everyday household use\u003c\/strong\u003e — 4.0 GPM supports 1–2 simultaneous hot water applications such as showers and sinks under normal temperature rise conditions, making it practical for typical residential demand. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"uqts9p\" data-start=\"1143\" data-end=\"1365\"\u003e\n\u003cstrong data-start=\"1145\" data-end=\"1181\"\u003eSpace-saving indoor installation\u003c\/strong\u003e — Compact wall-mounted design fits easily into tight utility spaces, closets, or mechanical rooms while maintaining strong heating performance. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"pgjfbu\" data-start=\"1367\" data-end=\"1625\"\u003e\n\u003cstrong data-start=\"1369\" data-end=\"1407\"\u003eWhat “Scratch \u0026amp; Dent” really means\u003c\/strong\u003e — Units are tested to full working condition but may have minor cosmetic imperfections; functionality remains covered by manufacturer warranty, making it a value-focused option. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"nxkvg9\" data-start=\"1627\" data-end=\"1802\"\u003e\n\u003cstrong data-start=\"1629\" data-end=\"1665\"\u003eThings to consider before buying\u003c\/strong\u003e — May show surface wear and is typically final-sale; professional installation is recommended for safe gas setup and optimal efficiency.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e                   \u003cbr\u003eQ\u0026amp;A    \u003c\/h5\u003e\n\u003cp data-start=\"31\" data-end=\"353\"\u003e\u003cstrong data-start=\"31\" data-end=\"121\"\u003eQ: What is the Eccotemp Scratch \u0026amp; Dent SmartHome Indoor 4.0 GPM Tankless Water Heater?\u003c\/strong\u003e\u003cbr data-start=\"121\" data-end=\"124\"\u003eA: It is a refurbished or cosmetically imperfect version of the SH12-A indoor natural gas tankless water heater, designed to provide continuous on-demand hot water with smart home features. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"355\" data-end=\"617\"\u003e\u003cstrong data-start=\"355\" data-end=\"409\"\u003eQ: What does “Scratch \u0026amp; Dent” mean for this model?\u003c\/strong\u003e\u003cbr data-start=\"409\" data-end=\"412\"\u003eA: Scratch \u0026amp; Dent units may have minor cosmetic damage or be refurbished, but they are tested to ensure full working condition and include the manufacturer warranty. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"619\" data-end=\"840\"\u003e\u003cstrong data-start=\"619\" data-end=\"657\"\u003eQ: What is the hot water capacity?\u003c\/strong\u003e\u003cbr data-start=\"657\" data-end=\"660\"\u003eA: It delivers up to \u003cstrong data-start=\"681\" data-end=\"713\"\u003e4.0 GPM (gallons per minute)\u003c\/strong\u003e, suitable for small to medium households with 1–2 simultaneous hot water applications. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"842\" data-end=\"1081\"\u003e\u003cstrong data-start=\"842\" data-end=\"889\"\u003eQ: Does it support WiFi and smart controls?\u003c\/strong\u003e\u003cbr data-start=\"889\" data-end=\"892\"\u003eA: Yes. It includes WiFi connectivity with app control, allowing users to adjust temperature, monitor usage, and receive maintenance alerts remotely. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1083\" data-end=\"1303\"\u003e\u003cstrong data-start=\"1083\" data-end=\"1133\"\u003eQ: Can it be controlled with voice assistants?\u003c\/strong\u003e\u003cbr data-start=\"1133\" data-end=\"1136\"\u003eA: Yes. It works with Amazon Alexa and Google Home for voice commands such as adjusting temperature or turning the unit on\/off. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1305\" data-end=\"1471\"\u003e\u003cstrong data-start=\"1305\" data-end=\"1342\"\u003eQ: What type of fuel does it use?\u003c\/strong\u003e\u003cbr data-start=\"1342\" data-end=\"1345\"\u003eA: It runs on natural gas and is designed for indoor installation with proper venting. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1473\" data-end=\"1643\"\u003e\u003cstrong data-start=\"1473\" data-end=\"1510\"\u003eQ: What is the temperature range?\u003c\/strong\u003e\u003cbr data-start=\"1510\" data-end=\"1513\"\u003eA: It typically supports a range of about \u003cstrong data-start=\"1555\" data-end=\"1572\"\u003e95°F to 140°F\u003c\/strong\u003e, depending on flow conditions. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-start=\"1645\" data-end=\"1829\"\u003e\u003cstrong data-start=\"1645\" data-end=\"1675\"\u003eQ: Is it energy efficient?\u003c\/strong\u003e\u003cbr data-start=\"1675\" data-end=\"1678\"\u003eA: Yes. It heats water only on demand, reducing standby energy loss compared to traditional tank water heaters.\u003c\/p\u003e\n\u003ch5\u003e               \u003cbr\u003eMaintenance Tips\u003c\/h5\u003e\n\u003cdiv class=\"qMYqUG_convSearchResultHighlightRoot\"\u003e\n\u003cdiv class=\"\" data-turn-id-container=\"request-WEB:53a27b9d-0aff-40c3-8850-27357a5124f9-11\" data-is-intersecting=\"true\"\u003e\n\u003csection class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:53a27b9d-0aff-40c3-8850-27357a5124f9-11\" data-turn-id-container=\"request-WEB:53a27b9d-0aff-40c3-8850-27357a5124f9-11\" data-testid=\"conversation-turn-24\" data-scroll-anchor=\"false\" data-turn=\"assistant\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-3 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col gap-4 grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"5fcdce22-30f3-4806-88c4-a6856608eb74\" data-turn-start-message=\"true\" dir=\"auto\" data-message-model-slug=\"gpt-5-3-mini\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;]:mt-1\" tabindex=\"0\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\"\u003e\n\u003cul data-start=\"134\" data-end=\"1352\"\u003e\n\u003cli data-section-id=\"1sa0nj1\" data-start=\"134\" data-end=\"312\"\u003eNote: Scratch \u0026amp; Dent units are \u003cstrong data-start=\"167\" data-end=\"236\"\u003etested working but may have cosmetic wear or prior handling marks\u003c\/strong\u003e—inspect thoroughly on installation. \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1xrx0tb\" data-start=\"313\" data-end=\"442\"\u003eInstall indoors in a \u003cstrong data-start=\"336\" data-end=\"369\"\u003ewell-ventilated, dry location\u003c\/strong\u003e with proper 3-inch venting to ensure safe combustion and exhaust flow.\u003c\/li\u003e\n\u003cli data-section-id=\"1e86q21\" data-start=\"443\" data-end=\"577\"\u003eFlush the system every \u003cstrong data-start=\"468\" data-end=\"516\"\u003e6–12 months (more often in hard water areas)\u003c\/strong\u003e to prevent scale buildup and maintain 4.0 GPM performance.\u003c\/li\u003e\n\u003cli data-section-id=\"8ex1jp\" data-start=\"578\" data-end=\"700\"\u003eClean the \u003cstrong data-start=\"590\" data-end=\"641\"\u003einlet water filter regularly (every 3–6 months)\u003c\/strong\u003e to ensure stable ignition and consistent hot water flow.\u003c\/li\u003e\n\u003cli data-section-id=\"ynq0ar\" data-start=\"701\" data-end=\"835\"\u003eCheck \u003cstrong data-start=\"709\" data-end=\"751\"\u003egas, water, and electrical connections\u003c\/strong\u003e for tightness, leaks, or corrosion after installation and periodically afterward.\u003c\/li\u003e\n\u003cli data-section-id=\"16ip1x1\" data-start=\"836\" data-end=\"936\"\u003eKeep \u003cstrong data-start=\"843\" data-end=\"881\"\u003eair intake and exhaust vents clear\u003c\/strong\u003e to avoid overheating, error codes, or flame failure.\u003c\/li\u003e\n\u003cli data-section-id=\"7gmxmr\" data-start=\"937\" data-end=\"1033\"\u003eMaintain water pressure within recommended range for reliable activation of the flow sensor.\u003c\/li\u003e\n\u003cli data-section-id=\"eonzde\" data-start=\"1034\" data-end=\"1149\"\u003eUse the \u003cstrong data-start=\"1044\" data-end=\"1066\"\u003eSmartHome WiFi app\u003c\/strong\u003e to monitor temperature, usage, and maintenance alerts for early fault detection.\u003c\/li\u003e\n\u003cli data-section-id=\"1nadxbs\" data-start=\"1150\" data-end=\"1250\"\u003eProtect from freezing conditions; drain unit if exposed to extended sub-32°F (0°C) temperatures.\u003c\/li\u003e\n\u003cli data-section-id=\"1ljeri3\" data-start=\"1251\" data-end=\"1352\"\u003eSchedule annual professional inspection of \u003cstrong data-start=\"1296\" data-end=\"1325\"\u003eburner and heat exchanger\u003c\/strong\u003e for safety and efficiency.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Eccotemp","offers":[{"title":"Default Title","offer_id":45658903904447,"sku":"SKU_1779685962638_206","price":407.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0683\/5703\/0079\/files\/1__91731__39271.1726672103_1a7a195b-0358-4b79-8efa-7127d36fdf81.jpg?v=1779687990","url":"https:\/\/backyardprovider.com\/products\/scratch-dent-smarthome-indoor-4-0-gpm-natural-gas-tankless-water-heater-2","provider":"Your Outdoor Setup Starts Here","version":"1.0","type":"link"}