AMANA PTAC 12,000 BTU Air Conditioner Heat Pump PTH123J25AXXX with 2.5 kW Heater 15 Amp plug R32 - APTH12J20032

AMANA PTAC 12,000 BTU Air Conditioner Heat Pump PTH123J25AXXX with 2.5 kW Heater 15 Amp plug R32 - APTH12J20032

From day one, every Amana brand product has been made with the same core philosophy: to provide customers with high-quality products that are reliable, meet their needs and last longer than the rest. And we keep that philosophy firmly in mind when we build our Amana brand Packaged Terminal Air Conditioners (PTACs). Whether you are in the hotel/hospitality industry or provide assisted living services, Amana brand PTACs are designed to provide your business with plain-and-simple product durability and advanced energy management features, while helping you to create the best indoor comfort possible.

Unrivaled product customization options including Make-up Air, Smart vent and Economizer, Lighting Control, Seacoast, Hydronic and more:

Energy Efficiencies: With EERs up to 11.50 and COPs up to 3.9, our unit's high efficiencies may qualify you for many of the rebates offered by electrical power companies.

Quiet Operation: Our PTAC has been redesigned to be the quietest PTAC we have ever built. The unit's state-of-the-art design and construction provide a quiet environment, allowing guests to enjoy peaceful, sleep-filled nights.

• Indoor tangential fan for quiet operation and optimal air distribution
• Reliable design with R-32 refrigerant filter drier and high-pressure switch
• Compatible with the Eden Wireless.

• Two fan motors (indoor/outdoor)
• Indoor tangential fan for quiet operation
• STC of 29

INCLUDED

• 12,000 BTU Amana Unit
• 2.5KW Electric Heater
• Power Cord: 6-15P (15 AMP PLUG)
• Installation Manual
• User’s Manual

What our Experts Think

• Balanced PTAC for everyday room comfort
  Delivers around 12,000 BTU cooling capacity, making it a strong fit for small-to-medium rooms (~300–525 sq ft) such as hotel rooms, apartments, and office spaces needing consistent climate control.
• Efficient heat pump + electric backup heating
  Combines a heat pump system with a 2.5 kW electric heater, giving reliable year-round performance with efficient heating in mild conditions and strong backup heat when needed.
• Low-power installation convenience
  Operates on a 15-amp (208/230V) connection, making installation simpler and more accessible compared to higher-amp PTAC units.
• Modern R-32 refrigerant efficiency
  Uses R-32 refrigerant, improving energy efficiency and reducing environmental impact while maintaining strong cooling performance and stable operation.
• Strong efficiency for its class
  Achieves an EER around ~11.5, helping reduce long-term operating costs while maintaining reliable commercial-grade output.
• Built for commercial durability
  Designed for hotels, rentals, and multi-unit properties, with components built for continuous cycling and long service life under daily operation.
• Quiet, comfort-focused operation
  Engineered with improved internal airflow and insulation to reduce noise transmission, making it suitable for bedrooms and guest spaces.

Q&A

Q: What is the cooling capacity of this PTAC unit?
A: It provides about 11,600–12,000 BTU cooling, designed for small to medium rooms such as hotel rooms, apartments, and offices (~300–525 sq. ft.).

Q: What heating does it include?
A: It features a heat pump plus a 2.5 kW electric heater, giving approximately 6,800–8,500 BTU of backup heat for colder conditions.

Q: What electrical setup does it require?
A: It runs on 208/230V with a 15-amp plug (NEMA 6-15), making it one of the lower-power PTAC configurations.

Q: Does it use modern refrigerant?
A: Yes, it uses R-32 refrigerant, which improves efficiency and reduces environmental impact compared to older refrigerants.

Q: Is it energy efficient?
A: Yes, it has an EER of about 11.5, which is solid efficiency for a commercial PTAC system.

Q: What size space is it best for?
A: It is best for rooms around 300–525 sq. ft., depending on insulation and climate conditions.

Q: Does it require a thermostat?
A: Yes, it typically uses an external wall thermostat or compatible control system for operation.

Q: Is it noisy?
A: No, it is designed for quiet operation (around STC 29 rating), making it suitable for hotels and residential use.

Q: What are the main advantages of this model?
A: It offers efficient R-32 refrigerant, low 15-amp electrical demand, quiet operation, and reliable 2.5 kW heating backup in a compact PTAC system.

Maintenance Tips

• Clean air filter every 2–4 weeks: Prevents airflow restriction, improves cooling/heating efficiency, and protects the compressor from strain.
• Wash evaporator & condenser coils: Dust buildup reduces heat transfer, lowering both cooling output (~12,000 BTU) and heating performance.
• Maintain clear airflow space: Keep at least 18–24 inches in front of the unit for proper air circulation and heat exchange.
• Inspect condensate drain system: Ensure water flows freely to avoid leaks, mold growth, and internal corrosion.
• Check 15A plug (NEMA 6-15): Ensure tight, cool connection—loose or overheating plugs reduce efficiency and can become a safety issue.
• Clean front grille monthly: Removes lint and dust that block airflow and reduce system efficiency.
• Run unit regularly: Keeps compressor seals lubricated and prevents performance issues during long idle periods.
• Test heating mode before winter: Verify the 2.5 kW electric heater engages properly for backup heating.
• Monitor unusual noise or vibration: Early warning signs of fan imbalance, dirt buildup, or mechanical wear.
• Seasonal deep cleaning: Once or twice a year, power down and clean internal components or schedule HVAC service for optimal lifespan.