AMANA PTAC 12,000 BTU Air Conditioner Heat Pump PTH123J35AXXX with 3.5 kW Heater 20 Amp plug R32 - APTH12J30033

AMANA PTAC 12,000 BTU Air Conditioner Heat Pump PTH123J35AXXX with 3.5 kW Heater 20 Amp plug R32 - APTH12J30033

From day one, every Amana brand product has been made with the same core philosophy: to provide customers with high-quality products that are reliable, meet their needs and last longer than the rest. And we keep that philosophy firmly in mind when we build our Amana brand Packaged Terminal Air Conditioners (PTACs). Whether you are in the hotel/hospitality industry or provide assisted living services, Amana brand PTACs are designed to provide your business with plain-and-simple product durability and advanced energy management features, while helping you to create the best indoor comfort possible.

Unrivaled product customization options including Make-up Air, Smart vent and Economizer, Lighting Control, Seacoast, Hydronic and more:

Energy Efficiencies: With EERs up to 14.0 and COPs up to 3.9, our unit's high efficiencies may qualify you for many of the rebates offered by electrical power companies.

Quiet Operation: Our PTAC has been redesigned to be the quietest PTAC we have ever built. The unit's state-of-the-art design and construction provide a quiet environment, allowing guests to enjoy peaceful, sleep-filled nights.

Features

• Indoor tangential fan for quiet operation and optimal air distribution
• Reliable design with R-32 refrigerant filter drier and high-pressure switch
• Compatible with the Eden Wireless.

• Two fan motors (indoor/outdoor)
• Indoor tangential fan for quiet operation
• STC of 29

INCLUDED

• 12,000 BTU Amana Unit
• 3.5KW Electric Heater
• Power Cord: 6-20P (20 AMP PLUG)
• Installation Manual
• User’s Manual

What our Experts Think

• Balanced PTAC for medium residential and hospitality spaces
  The Amana PTH123J35AXXX delivers about 12,000 BTU cooling capacity, making it ideal for hotel rooms, rentals, and small apartments (~300–525 sq ft) that need reliable year-round climate control.
• Stronger heating output for colder conditions
  Includes a 3.5 kW electric heater (20 Amp plug), providing fast and dependable backup heat when temperatures drop, paired with an efficient heat pump system for everyday use.
• Efficient modern R-32 refrigerant system
  Uses R-32 refrigerant, improving energy efficiency and lowering environmental impact compared to older PTAC platforms while maintaining stable cooling performance.
• Good energy efficiency for its class
  Designed to achieve high EER performance (up to ~12–14 depending on configuration), helping reduce long-term operating costs in continuous-use environments.
• Commercial-grade durability
  Built for hotels, multi-family housing, and rental properties, with components engineered for frequent cycling, long service life, and consistent reliability.
• Quiet, modern operation design
  Improved fan system and insulation reduce noise transfer, making it suitable for sleeping environments and guest-focused installations.
• Smart-ready controls (modern J-series platform)
  Supports external thermostat and optional Bluetooth/RF connectivity, allowing easier diagnostics and better energy management in managed properties.

Q&A

Q: What is the cooling capacity of this PTAC unit?
A: It delivers around 11,600–12,000 BTU cooling, designed for small-to-medium rooms (~300–525 sq. ft.) such as hotel rooms, apartments, or offices.

Q: What heating system does it include?
A: It features a heat pump plus a 3.5 kW electric heater, giving strong backup heating for colder weather and year-round use.

Q: What electrical requirements does it need?
A: It runs on 208/230V with a 20-amp plug (NEMA 6-20), making it a standard commercial PTAC electrical setup.

Q: Does it use modern refrigerant?
A: Yes, it uses R-32 refrigerant, which improves efficiency and has a lower environmental impact than older refrigerants.

Q: Is it energy efficient?
A: Yes, it achieves up to about an EER of 11+ (with some J-series designs reaching higher efficiency ratings depending on configuration).

Q: What size space is it best for?
A: It is best for ~300–525 sq. ft. rooms, depending on insulation, sun exposure, and climate.

Q: Does it support modern controls?
A: Yes, newer J-series versions include Bluetooth/RF connectivity, mobile app support, and optional external thermostat integration.

Q: Is it noisy?
A: No, it is designed for quiet operation (around STC 29 rating), making it suitable for hotels and residential rooms.

Maintenance Tips

• Clean air filter every 2–4 weeks: This is the #1 performance factor—dirty filters reduce airflow, cooling, and heating efficiency fast.
• Wash evaporator & condenser coils: Dust buildup reduces heat transfer, causing weak cooling (12,000 BTU range drops noticeably) and higher energy use.
• Maintain clear airflow space: Keep at least 18–24 inches clearance in front of the unit so air can circulate freely.
• Check condensate drain regularly: Ensure water drains properly to avoid leaks, rust, and mold inside the sleeve.
• Inspect 20A plug (NEMA 6-20): Make sure the connection is tight and not overheating—loose plugs can cause intermittent power loss or damage.
• Clean front grille monthly: Prevents lint buildup that blocks airflow and stresses the blower motor.
• Run unit regularly: Helps maintain compressor health and prevents seals from drying out during long idle periods.
• Test heat mode before winter: Verify the 3.5 kW heater activates properly so backup heating is reliable.
• Listen for noise changes: Clicking, rattling, or airflow drop often signals fan dust buildup or early component wear.
• Do seasonal deep cleaning: At least once or twice a year, power down and clean internal components or schedule HVAC service.