AMANA PTAC 11,800 BTU Air Conditioner PTC123J25AXXX with 2.5 kW Heater 15 Amp plug R32 - APTC12J20043

AMANA PTAC 11,800 BTU Air Conditioner PTC123J25AXXX with 2.5 kW Heater 15 Amp plug R32 - APTC12J20043

From day one, every Amana brand product has been made with the same core philosophy: to provide customers with high-quality products that are reliable, meet their needs and last longer than the rest. And we keep that philosophy firmly in mind when we build our Amana brand Packaged Terminal Air Conditioners (PTACs). Whether you are in the hotel/hospitality industry or provide assisted living services, Amana brand PTACs are designed to provide your business with plain-and-simple product durability and advanced energy management features, while helping you to create the best indoor comfort possible.

Unrivaled product customization options including Make-up Air, Smart vent and Economizer, Lighting Control, Seacoast, Hydronic and more:

Energy Efficiencies: With EERs up to 12.8 and COPs up to 3.9, our unit's high efficiencies may qualify you for many of the rebates offered by electrical power companies.

Quiet Operation: Our PTAC has been redesigned to be the quietest PTAC we have ever built. The unit's state-of-the-art design and construction provide a quiet environment, allowing guests to enjoy peaceful, sleep-filled nights.

Features

• Indoor tangential fan for quiet operation and optimal air distribution
• Reliable design with R-32 refrigerant filter drier and high-pressure switch
• Compatible with the Eden Wireless.

• Two fan motors (indoor/outdoor)
• Indoor tangential fan for quiet operation
• STC of 29

INCLUDED

• 7,000 BTU Amana Unit
• 2.5KW Electric Heater
• Power Cord: 6-15P (15 AMP PLUG)
• Installation Manual
• User’s Manual

What our Experts Think

• Efficient compact PTAC for smaller spaces
  Delivers about 11,800 BTU cooling capacity, making it ideal for small bedrooms, hotel rooms, and compact apartments (~300–525 sq ft) where steady temperature control matters more than raw power.
• Energy-smart performance with R-32 refrigerant
  Uses modern R-32 refrigerant, improving efficiency and lowering environmental impact compared to older PTAC systems while maintaining strong cooling output.
• Light-duty heating with 2.5 kW electric element
  Includes a factory-installed 2.5 kW heater that provides reliable supplemental heat for mild-to-moderate cold conditions, making it a true year-round unit.
• Low electrical requirement (15 Amp plug)
  Designed for standard 15A (NEMA 6-15) connection, making it easier to install in more locations without heavy electrical upgrades.
• High efficiency for its class
  Achieves an EER around 11.4–11.5, which is strong for PTAC units in this size range and helps reduce long-term operating costs.
• Commercial-grade durability in a compact form
  Built for hotels, rentals, and residential add-ons, with continuous-duty components designed for frequent cycling and long service life.
• Quiet operation for comfort-focused spaces
  Engineered with improved insulation and airflow design to reduce noise transfer into rooms, making it suitable for sleeping environments.

Q&A

Q: What is the cooling capacity of this PTAC unit?
A: It delivers about 11,800–11,900 BTU cooling, suitable for small to medium rooms such as hotel rooms, bedrooms, or offices (~300–525 sq. ft.).

Q: What heating capacity does it include?
A: It comes with a 2.5 kW electric heater, providing approximately 6,800–8,500 BTU of supplemental heat for winter use.

Q: What electrical setup does it require?
A: It runs on 208/230V with a 15-amp plug (NEMA 6-15), making it one of the lower-power PTAC configurations in the Amana range.

Q: Does it use modern refrigerant?
A: Yes, it uses R-32 refrigerant, which improves efficiency and has lower environmental impact compared to older refrigerants.

Q: Is it energy efficient?
A: It has an EER around 11.4–11.5, which is considered efficient for a standard PTAC system.

Q: What size space is it best for?
A: It is best suited for small rooms (~300–525 sq. ft.), depending on insulation, sun exposure, and climate conditions.

Q: Does it require a thermostat?
A: Yes, it typically requires a wall thermostat or compatible control system, as it does not rely on full onboard manual control in many setups.

Q: Is it noisy?
A: No, it is designed for quiet operation with improved insulation and an STC rating around 29, making it suitable for guest rooms and rentals.

Maintenance Tips

• Clean air filter every 2–4 weeks: Prevents airflow restriction, improves cooling efficiency, and reduces strain on the compressor.
• Wash coils regularly: Dust buildup on evaporator/condenser coils reduces performance and can cause freezing or weak heating.
• Maintain clear airflow: Keep at least 18–24 inches clearance in front of the unit to ensure proper air circulation.
• Inspect drain system: Make sure condensate water flows freely to prevent leaks, mold, and internal corrosion.
• Check 15A plug (NEMA 6-15): Ensure tight, cool connection—loose plugs can cause overheating or power interruption. 
• Clean front grille monthly: Removes dust and lint that block airflow and reduce efficiency.
• Run unit regularly: Prevents compressor seal drying and keeps internal components working smoothly.
• Test heating mode before winter: Verify the 2.5 kW heater engages properly for reliable backup heat.
• Monitor for noise or vibration changes: Early warning of fan motor, mounting, or compressor issues.
• Seasonal deep cleaning: Once or twice a year, power down and clean internal components or schedule HVAC service.