AMANA PTAC 11,800 BTU Air Conditioner PTC123J35AXXX with 3.5 kW Heater 20 Amp plug R32 - APTC12J30044

AMANA PTAC 11,800 BTU Air Conditioner PTC123J35AXXX with 3.5 kW Heater 20 Amp plug R32 - APTC12J30044

From day one, every Amana brand product has been made with the same core philosophy: to provide customers with high-quality products that are reliable, meet their needs and last longer than the rest. And we keep that philosophy firmly in mind when we build our Amana brand Packaged Terminal Air Conditioners (PTACs). Whether you are in the hotel/hospitality industry or provide assisted living services, Amana brand PTACs are designed to provide your business with plain-and-simple product durability and advanced energy management features, while helping you to create the best indoor comfort possible.

Unrivaled product customization options including Make-up Air, Smart vent and Economizer, Lighting Control, Seacoast, Hydronic and more:

Energy Efficiencies: With EERs up to 14.0 and COPs up to 3.9, our unit's high efficiencies may qualify you for many of the rebates offered by electrical power companies.

Quiet Operation: Our PTAC has been redesigned to be the quietest PTAC we have ever built. The unit's state-of-the-art design and construction provide a quiet environment, allowing guests to enjoy peaceful, sleep-filled nights.

Features

• Indoor tangential fan for quiet operation and optimal air distribution
• Reliable design with R-32 refrigerant filter drier and high-pressure switch
• Compatible with the Eden Wireless.

• Two fan motors (indoor/outdoor)
• Indoor tangential fan for quiet operation
• STC of 29

INCLUDED

• 12,000 BTU Amana Unit
• 3.5KW Electric Heater
• Power Cord: 6-20P (20 AMP PLUG)
• Installation Manual
• User’s Manual

What our Experts Think

• Reliable commercial-grade cooling performance
  The Amana PTC123J35AXXX delivers around 11,800 BTU cooling capacity, making it ideal for hotel rooms, rental units, small offices, and compact residential spaces (~350–550 sq. ft.).
• Strong built-in heating for year-round use
  Integrated 3.5 kW electric heater provides dependable winter heating, eliminating the need for a separate system in most moderate climates.
• Modern R32 refrigerant efficiency
  Uses R32 refrigerant, offering improved energy efficiency and lower environmental impact compared to older refrigerants like R410A.
• Low-maintenance PTAC design
  Built for continuous operation with minimal upkeep, making it a preferred choice for hospitality environments where reliability matters most.
• 20 Amp, 208/230V heavy-duty power setup
  Requires a dedicated 20A circuit, ensuring stable performance under frequent daily use in commercial installations.
• Quieter, modern “J-series” engineering
  Designed with improved insulation and airflow control for reduced operating noise, improving guest or occupant comfort in small rooms.
• Smart-ready controls (installation dependent)
  Supports external thermostat and optional connectivity features, allowing better integration into managed property systems.

Q&A

Q: What is the AMANA PTC123J35AXXX (APTC12J30044) used for?
A: It is an 11,800–11,900 BTU packaged terminal air conditioner (PTAC) designed for cooling and electric heating in hotels, apartments, and small commercial rooms.

Q: What is its cooling capacity?
A: It delivers about 11,900 BTU cooling, suitable for rooms roughly 350–450 sq. ft.

Q: Does it include heating?
A: Yes, it features a 3.5 kW electric heater (approx. 9,900–12,000 BTU heating output depending on voltage) for reliable winter comfort.

Q: What refrigerant does it use?
A: It uses R-32 refrigerant, which improves efficiency and has lower environmental impact compared to older refrigerants.

Q: What electrical requirements does it have?
A: It runs on 208/230V with a 20-amp (NEMA 6-20P) plug, designed for standard PTAC wall sleeves and commercial setups.

Q: Is it energy efficient?
A: Yes, it has an EER around 11.4–11.5, making it efficient for a PTAC unit in its class.

Q: Does it support smart or modern controls?
A: Yes, it supports Bluetooth/RF connectivity, optional wireless thermostat, and energy management system integration.

Maintenance Tips

• Clean air filter every 2–4 weeks: Wash or vacuum to maintain airflow and prevent compressor strain. Dirty filters reduce cooling/heating efficiency.
• Keep evaporator & condenser coils clean (seasonally): Dust buildup reduces heat transfer and increases energy use.
• Check drain system regularly: Ensure condensate drains freely to avoid leaks, odors, and internal corrosion.
• Maintain clear airflow: Do not block front intake or discharge grille—restricted airflow lowers BTU performance and may cause overheating.
• Inspect R32 system components: Avoid harsh cleaners; use mild detergent only to protect aluminum coils and refrigerant system.
• Test 3.5 kW heater before cold season: Confirm stable heating output and no error codes or tripped safety limits.
• Check 20A plug & wiring annually: Look for heat marks, looseness, or wear to ensure safe operation.
• Clean interior safely (1–2× yearly): Cover electronics before washing coils to prevent water damage.
• Ensure proper installation & sleeve seal: Air leaks reduce efficiency and increase running cost.
• Schedule yearly professional service: Helps maintain compressor health, refrigerant efficiency, and long-term reliability.