Eccotemp Scratch & Dent - SmartHome 6.8 GPM Indoor Natural Gas Tankless Water Heater - 1779685983371_585

Eccotemp Scratch & Dent -  SmartHome 6.8 GPM Indoor Natural Gas Tankless Water Heater - 1779685983371_585

Heat your water smarter with the Eccotemp Smart Home 6.8 GPM Indoor Natural Gas Tankless Water Heater! Our technology-driven design guarantees comfort and ease, providing limitless hot water while conserving both space and energy. Leading the revolution in home comfort technology, this tankless water heater is the first all-in-one smart solution patented in the market. Say goodbye to the complex and costly integrations of traditional heaters - our model comes with a built-in smart system, streamlining your home's water heating functionality within a single device. 

Envision a home that anticipates your needs, where you can orchestrate your water heater's operation with just your voice. Thanks to its Wi-Fi connectivity, this heater can be paired with Amazon Alexa and Google Home to access smart voice commands, and the Eccotemp mobile app allows you to control and monitor your water heater from anywhere. 

Start your day with a hot shower by simply saying, "Alexa, turn on water heater." Coming home to a warm bath has never been easier - just say, "Ok Google, set water heater to 90 degrees." With our smart tankless water heater, you'll have a personal assistant ensuring your comfort. 

Harness the power of the Eccotemp mobile app to manage your water heater from any location. Personalize temperature settings, establish routines, set timers, and view in-depth consumption data, including costs right at your fingertips. This enables you to tailor your hot water usage to fit your lifestyle, maximizing energy efficiency and minimizing utility expenses. Furthermore, the Eccotemp app sends maintenance alerts directly to your phone, keeping you informed about your water heater's health, ensuring longevity and peak performance. 

Installation of this water heater indoors is a breeze with our 4-inch vertical and horizontal vent kits (sold separately), making it the perfect addition to any home type. Its compact, wall-mounted design and sleek tempered glass cover not only preserves valuable floor space but also adds a stylish touch to your interior. 

Indulge in the comfort of unlimited hot water, intuitive control, and energy-smart performance in your home. Elevate your living experience today with our advanced water heating solution and enjoy the absolute comfort and convenience of a never-ending supply of hot water! 

The Eccotemp SH22 Series has been CSA tested and approved for use in the US & Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance.

Features                    

• With a temperature range of 95-140 degrees Fahrenheit and rated for 3-4 applications, this heater provides on-demand hot showers for up to 3 bathrooms simultaneously. 
• Rated at 6.8 GPM (gallons per minute) at 140,000 BTU with a temperature rise of 35 degrees, this ultra-efficient tankless hot water heater is ideal for almost any standard-sized single-family home, townhome, condo, cabin, apartment, or light commercial use. 
• Enjoy real-time control over your home's water heating needs. Use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors. Unlock substantial savings with our Eco Mode feature, a smart solution that can help you reduce energy consumption by up to 25%. If your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas. 
• Experience the convenience of our versatile smart app settings that display your desired currency (USD/CAD), dual-mode Fahrenheit and Celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage. 
• Seamlessly connect with Amazon Alexa or Google Home for voice command functions like: "Alexa, set my water heater to 110 degrees" or "Hey Google, switch off my water heater." 
• Smart Power Button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch. 
• The SH22 Series can be complemented with our patented, one-of-a-kind EZ-Flush Descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long. 
• Expertly constructed with rigorous engineering, this water heater is built to last. Its materials have been carefully selected to provide superior efficiency and unrivaled reliability, ensuring you'll benefit from its service for years to come. 
• Easy wall mounting and installation with 110/120-volt UL listed power cord and ¾ inch NPT Water and gas connections. 
• Indoor venting is available in 4-inch horizontal and vertical installation kits (sold separately). 
• CSA certified for installation in the US and Canada. 
• Limited Manufacturer Warranty (Heat Exchanger: 5 Years, Parts: 2 Years), live chat, appointments for product support, and self-help guides provide peace of mind, assuring that the Eccotemp SH22 Series will keep you in hot water for years. 
• What's Included: Smart Home 6.8 GPM Indoor Natural Gas Tankless Water Heater (SH22i-NG), mounting hardware, gas appliance shut off valve, wireless temperature remote control, product manual
  

What our Experts Think

• A value-focused scratch & dent 6.8 GPM indoor natural gas tankless water heater (SH22 series), offering full-size performance at a reduced price due to cosmetic or packaging imperfections.
• Delivers strong 140,000 BTU output and up to 6.8 GPM flow, making it suitable for small to medium homes with up to ~2–3 bathroom demand depending on usage patterns.
• We like the built-in smart home system (WiFi + app + Alexa/Google compatibility), allowing remote temperature control, scheduling, and energy monitoring from anywhere.
• Designed for continuous on-demand hot water, eliminating tank standby losses while improving energy efficiency for daily household use.
• Includes Eco Mode, scheduling, and smart diagnostics, helping reduce gas consumption and simplify maintenance alerts through the mobile app.
• The indoor vented design keeps installation flexible for utility rooms, basements, or mechanical closets, with compact wall-mounted housing that saves floor space.
• Built-in freeze protection, error monitoring, and safety shutoffs improve reliability in variable household conditions.
• Scratch & dent units are typically fully functional and warranty-backed, making them a strong choice for budget-conscious buyers who prioritize performance over aesthetics.
• Best suited for homeowners wanting a high-flow smart tankless system at a discount, especially in retrofit projects replacing older tank heaters.

                   
Q&A  

Q: What is the Eccotemp Scratch & Dent SmartHome 6.8 GPM Indoor Natural Gas Tankless Water Heater (SH22 Series)?
A: It is a refurbished “scratch & dent” version of the SH22 indoor tankless water heater, designed to provide on-demand endless hot water with smart WiFi control, while offering the same core performance as the standard unit at a lower price.

Q: What does “scratch & dent” mean for this model?
A: It means the unit may have cosmetic imperfections or prior handling marks, but it is tested, fully functional, and performance-rated like a new SH22 system.

Q: What is the hot water output capacity?
A: It delivers up to 6.8 GPM (gallons per minute) with a 140,000 BTU heating capacity, suitable for 2–3 bathrooms or multiple simultaneous household uses depending on demand and water temperature.

Q: Is this a smart water heater?
A: Yes. It includes WiFi connectivity, mobile app control, Eco Mode, scheduling, and voice compatibility with Alexa and Google Home for remote operation and monitoring.

Q: Is this unit indoor or outdoor?
A: This model is designed for indoor installation only and requires proper venting using a compatible 4-inch vent kit (sold separately).

Q: What type of gas does it use?
A: It runs on natural gas (NG) and is not compatible with propane unless a separate LP version is used.

Q: What temperature range does it support?
A: It provides adjustable hot water from 95°F to 140°F, allowing flexible household comfort settings.

Q: How many applications can it handle at once?
A: It can support up to 3–4 simultaneous applications, such as multiple showers, sinks, or appliances, depending on flow demand.

                 
Maintenance Tips