Eccotemp Scratch & Dent - SmartHome 6.8 GPM Outdoor Natural Gas Tankless Water Heater - 1779610878205_562

Eccotemp Scratch & Dent -  SmartHome  6.8 GPM Outdoor Natural Gas Tankless Water Heater - 1779610878205_562

Heat your water smarter with the Eccotemp Smart Home 6.8 GPM Outdoor Natural Gas Tankless Water Heater! Our technology-driven design guarantees comfort and ease, providing limitless hot water while conserving both space and energy. Leading the revolution in home comfort technology, this tankless water heater is the first all-in-one smart solution patented in the market. Say goodbye to the complex and costly integrations of traditional heaters - our model comes with a built-in smart system, streamlining your home's water heating functionality within a single device. 

Envision a home that anticipates your needs, where you can orchestrate your water heater's operation with just your voice. Thanks to its Wi-Fi connectivity, this heater can be paired with Amazon Alexa and Google Home to access smart voice commands, and the Eccotemp mobile app allows you to control and monitor your water heater from anywhere. 

Start your day with a hot shower by simply saying, "Alexa, turn on water heater." Coming home to a warm bath has never been easier - just say, "Ok Google, set water heater to 90 degrees." With our smart tankless water heater, you'll have a personal assistant ensuring your comfort. 

Harness the power of the Eccotemp mobile app to manage your water heater from any location. Personalize temperature settings, establish routines, set timers, and view in-depth consumption data, including costs right at your fingertips. This enables you to tailor your hot water usage to fit your lifestyle, maximizing energy efficiency and minimizing utility expenses. Furthermore, the Eccotemp app sends maintenance alerts directly to your phone, keeping you informed about your water heater's health, ensuring longevity and peak performance. 

Outdoor installation is a breeze, making it the perfect addition to any home type. Its compact, wall-mounted design and sleek tempered glass cover not only preserves valuable floor space but also adds a stylish touch to your home’s exterior.  

Indulge in the comfort of unlimited hot water, intuitive control, and energy-smart performance in your home. Elevate your living experience today with our advanced water heating solution and enjoy the absolute comfort and convenience of a never-ending supply of hot water! 

The Eccotemp SH22 Series has been CSA tested and approved for use in the US & Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance.

All purchases valued at $75 or above will be shipped with SIGNATURE REQUIRED. If you wish to remove the SIGNATURE REQUIRED please contact Customer Service. Please Note: By opting out of SIGNATURE REQUIRED, you release Eccotemp from all liability of lost or stolen packages. Call 1-866-356-1992 or chat with us to speak with a customer service agent.

Features

• With a temperature range of 95-140 degrees Fahrenheit and rated for 3-4 applications, this heater provides on-demand hot showers for up to 3 bathrooms simultaneously. 
• Rated at 6.8 GPM (gallons per minute) at 140,000 BTU with a temperature rise of 35 degrees, this ultra-efficient tankless hot water heater is ideal for almost any standard-sized single-family home, townhome, condo, cabin, apartment, or light commercial use. 
• Enjoy real-time control over your home's water heating needs. Use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors. Unlock substantial savings with our Eco Mode feature, a smart solution that can help you reduce energy consumption by up to 25%. If your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas. 
• Experience the convenience of our versatile smart app settings that display your desired currency (USD/CAD), dual-mode Fahrenheit and Celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage. 
• Seamlessly connect with Amazon Alexa or Google Home for voice command functions like: "Alexa, set my water heater to 110 degrees" or "Hey Google, switch off my water heater." 
• Smart Power Button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch. 
• The SH22 Series can be complemented with our patented, one-of-a-kind EZ-Flush Descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long. 
• Expertly constructed with rigorous engineering, this water heater is built to last. Its materials have been carefully selected to provide superior efficiency and unrivaled reliability, ensuring you will benefit from its service for years to come. 
• CSA certified for installation in the US and Canada. 
• Limited Manufacturer Warranty (Heat Exchanger: 5 Years, Parts: 2 Years), live chat, appointments for product support, and self-help guides provide peace of mind, assuring that the Eccotemp SH22 Series will keep you in hot water for years. 
• What's Included: Smart Home 6.8 GPM Outdoor Natural Gas Tankless Water Heater (SH22-NG), mounting hardware, gas appliance shut off valve, wireless temperature remote control, product manual.

What our Experts Think

• Smart, app-connected outdoor tankless system (LP) — The Eccotemp SmartHome 6.8 GPM Outdoor Liquid Propane (1779610878205_562) Scratch & Dent model is a full-home on-demand water heater with built-in Wi-Fi control, designed for modern households that want remote monitoring and scheduling.
• Strong whole-home capacity — Rated at 6.8 GPM and ~140,000 BTU, it supports multiple simultaneous uses (about 2–3 fixtures at once) such as showers, sinks, and appliances, making it suitable for small to medium homes, cabins, and townhouses.
• Smart home integration built-in — Includes mobile app control, temperature adjustment, scheduling, usage tracking, and Alexa/Google voice compatibility, giving users full remote control over hot water management.
• Energy-efficient on-demand operation — Heats water only when needed and includes eco-style optimization features that can reduce energy use (up to ~25% in optimized settings), improving long-term operating efficiency.
• Outdoor installation advantage — No indoor venting required, which simplifies installation and reduces space requirements while maintaining safe exhaust handling through exterior mounting.
• Scratch & Dent value positioning — Typically discounted due to cosmetic imperfections or packaging wear, while still tested for functional operation; ideal for buyers prioritizing performance over aesthetics.
• Best for smart-home focused homeowners on a budget — A strong fit if you want modern control features + full-house hot water performance without paying full retail pricing.
• Key consideration — Like all gas tankless systems, performance depends heavily on correct gas line sizing, water pressure, and professional installation to maintain stable temperature and flow under peak demand.

Q&A

Q: What is this Eccotemp SmartHome outdoor unit?
A: It is the SH22-NG SmartHome outdoor natural gas tankless water heater (scratch & dent version), designed for whole-home hot water delivery up to 6.8 GPM with Wi-Fi smart control features.

Q: What does “Scratch & Dent” mean?
A: It means the unit is fully functional but may have cosmetic imperfections, open-box status, or prior handling marks, while still being tested for performance and sold at a discount.

Q: What is the hot water capacity?
A: It provides up to 6.8 GPM, typically supporting 2–3 bathrooms or 3–4 simultaneous uses depending on temperature rise and water demand.

Q: Is this an indoor or outdoor unit?
A: It is an outdoor-mounted system, meaning it does not require a venting kit since exhaust is released directly outside.

Q: What fuel does it use?
A: This model runs on natural gas (NG) and is intended for residential whole-home installation.

Q: Does it support smart features?
A: Yes. It includes Wi-Fi app control, allowing temperature adjustment, scheduling, energy tracking, and integration with Alexa and Google Home voice control.

Q: What is the BTU rating?
A: It operates up to about 140,000 BTU, enabling consistent heating for multiple fixtures at the same time.

Q: Does it require electricity?
A: Yes. It uses 110/120V power for ignition, fan operation, and smart system functions, but power consumption is low.

Maintenance Tips