Eccotemp Scratch & Dent - SmartHome 6.8 GPM Outdoor Natural Gas Tankless Water Heater - 1779685972251_806

Eccotemp Scratch & Dent -  SmartHome  6.8 GPM Outdoor Natural Gas Tankless Water Heater - 1779685972251_806

Heat your water smarter with the Eccotemp Smart Home 6.8 GPM Outdoor Natural Gas Tankless Water Heater! Our technology-driven design guarantees comfort and ease, providing limitless hot water while conserving both space and energy. Leading the revolution in home comfort technology, this tankless water heater is the first all-in-one smart solution patented in the market. Say goodbye to the complex and costly integrations of traditional heaters - our model comes with a built-in smart system, streamlining your home's water heating functionality within a single device. 

Envision a home that anticipates your needs, where you can orchestrate your water heater's operation with just your voice. Thanks to its Wi-Fi connectivity, this heater can be paired with Amazon Alexa and Google Home to access smart voice commands, and the Eccotemp mobile app allows you to control and monitor your water heater from anywhere. 

Start your day with a hot shower by simply saying, "Alexa, turn on water heater." Coming home to a warm bath has never been easier - just say, "Ok Google, set water heater to 90 degrees." With our smart tankless water heater, you'll have a personal assistant ensuring your comfort. 

Harness the power of the Eccotemp mobile app to manage your water heater from any location. Personalize temperature settings, establish routines, set timers, and view in-depth consumption data, including costs right at your fingertips. This enables you to tailor your hot water usage to fit your lifestyle, maximizing energy efficiency and minimizing utility expenses. Furthermore, the Eccotemp app sends maintenance alerts directly to your phone, keeping you informed about your water heater's health, ensuring longevity and peak performance. 

Outdoor installation is a breeze, making it the perfect addition to any home type. Its compact, wall-mounted design and sleek tempered glass cover not only preserves valuable floor space but also adds a stylish touch to your home’s exterior.  

Indulge in the comfort of unlimited hot water, intuitive control, and energy-smart performance in your home. Elevate your living experience today with our advanced water heating solution and enjoy the absolute comfort and convenience of a never-ending supply of hot water! 

The Eccotemp SH22 Series has been CSA tested and approved for use in the US & Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance.

All purchases valued at $75 or above will be shipped with SIGNATURE REQUIRED. If you wish to remove the SIGNATURE REQUIRED please contact Customer Service. Please Note: By opting out of SIGNATURE REQUIRED, you release Eccotemp from all liability of lost or stolen packages. Call 1-866-356-1992 or chat with us to speak with a customer service agent.

Features                    

• With a temperature range of 95-140 degrees Fahrenheit and rated for 3-4 applications, this heater provides on-demand hot showers for up to 3 bathrooms simultaneously. 
• Rated at 6.8 GPM (gallons per minute) at 140,000 BTU with a temperature rise of 35 degrees, this ultra-efficient tankless hot water heater is ideal for almost any standard-sized single-family home, townhome, condo, cabin, apartment, or light commercial use. 
• Enjoy real-time control over your home's water heating needs. Use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors. Unlock substantial savings with our Eco Mode feature, a smart solution that can help you reduce energy consumption by up to 25%. If your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas. 
• Experience the convenience of our versatile smart app settings that display your desired currency (USD/CAD), dual-mode Fahrenheit and Celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage. 
• Seamlessly connect with Amazon Alexa or Google Home for voice command functions like: "Alexa, set my water heater to 110 degrees" or "Hey Google, switch off my water heater." 
• Smart Power Button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch. 
• The SH22 Series can be complemented with our patented, one-of-a-kind EZ-Flush Descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long. 
• Expertly constructed with rigorous engineering, this water heater is built to last. Its materials have been carefully selected to provide superior efficiency and unrivaled reliability, ensuring you will benefit from its service for years to come. 
• CSA certified for installation in the US and Canada. 
• Limited Manufacturer Warranty (Heat Exchanger: 5 Years, Parts: 2 Years), live chat, appointments for product support, and self-help guides provide peace of mind, assuring that the Eccotemp SH22 Series will keep you in hot water for years. 
• What's Included: Smart Home 6.8 GPM Outdoor Natural Gas Tankless Water Heater (SH22-NG), mounting hardware, gas appliance shut off valve, wireless temperature remote control, product manual.

What our Experts Think

• Same high-output outdoor performance at a lower price point — This Scratch & Dent SH22 Series delivers 6.8 GPM (≈140,000 BTU), making it suitable for whole-home hot water needs including multiple showers, sinks, and laundry use in small-to-medium households.
• SmartHome connectivity for modern control — Built-in WiFi enables app-based control, scheduling, temperature adjustments, energy tracking, and voice integration with Alexa and Google Home for remote convenience.
• Outdoor, space-saving installation design — Wall-mounted exterior setup eliminates indoor venting requirements, freeing up interior space while simplifying installation compared to traditional tank systems.
• Energy-efficient tankless operation — Heats water on demand instead of storing it, reducing standby energy loss and improving overall gas efficiency during everyday household use.
• Built-in safety and durability features — Includes freeze protection, Eco Mode, and smart diagnostics to help maintain stable performance in varying weather conditions and reduce unnecessary energy use.
• What “Scratch & Dent” means here — Fully tested operational unit with possible cosmetic imperfections (scratches or minor dents) while retaining full functional performance and standard warranty coverage, offering strong value savings.
• Things to consider before buying — As an outdoor gas appliance, proper installation (gas pressure, water flow, venting clearance) is critical for safe operation, and professional setup is strongly recommended.
• Best suited for: Budget-conscious homeowners, rental properties, cabins, small families, and anyone wanting smart tankless hot water performance at reduced cost.

                   
Q&A

Q: What is the Eccotemp Scratch & Dent SmartHome 6.8 GPM Outdoor Tankless Water Heater?
A: It is a cosmetically imperfect/refurbished version of the SH22 Series outdoor natural gas tankless water heater, delivering continuous on-demand hot water for whole-home use with smart controls.

Q: What does “Scratch & Dent” mean for this model?
A: It means the unit may have minor cosmetic imperfections but is fully tested, fully functional, and typically backed by the manufacturer warranty like a new unit.

Q: What is the flow rate and performance?
A: It provides up to 6.8 GPM with a heating output up to 140,000 BTU, suitable for 3–4 simultaneous hot water uses such as showers and sinks.

Q: Is it suitable for whole-home hot water supply?
A: Yes. It is designed for small to medium homes, townhouses, cabins, and apartments, supporting multiple fixtures at once under proper sizing conditions.

Q: Does it support smart features like WiFi and app control?
A: Yes. It includes WiFi connectivity, app-based control, scheduling, and monitoring, and can integrate with voice assistants like Alexa and Google Home.

Q: What fuel type does it use?
A: This outdoor version runs on natural gas and is designed for exterior wall installation, eliminating the need for indoor venting.

Q: What temperature range does it support?
A: It typically operates between 95°F and 140°F, depending on water flow and inlet temperature conditions.

                   
Maintenance Tips