Eccotemp SmartHome 6.8 GPM Indoor Natural Gas Tankless Water Heater, SH22 Series - 1779609160968_754

Eccotemp SmartHome 6.8 GPM Indoor Natural Gas Tankless Water Heater, SH22 Series - 1779609160968_754

Heat your water smarter with the Eccotemp Smart Home 6.8 GPM Indoor Natural Gas Tankless Water Heater! Our technology-driven design guarantees comfort and ease, providing limitless hot water while conserving both space and energy. Leading the revolution in home comfort technology, this tankless water heater is the first all-in-one smart solution patented in the market. Say goodbye to the complex and costly integrations of traditional heaters - our model comes with a built-in smart system, streamlining your home's water heating functionality within a single device. 

Envision a home that anticipates your needs, where you can orchestrate your water heater's operation with just your voice. Thanks to its Wi-Fi connectivity, this heater can be paired with Amazon Alexa and Google Home to access smart voice commands, and the Eccotemp mobile app allows you to control and monitor your water heater from anywhere. 

Start your day with a hot shower by simply saying, "Alexa, turn on water heater." Coming home to a warm bath has never been easier - just say, "Ok Google, set water heater to 90 degrees." With our smart tankless water heater, you'll have a personal assistant ensuring your comfort. 

Harness the power of the Eccotemp mobile app to manage your water heater from any location. Personalize temperature settings, establish routines, set timers, and view in-depth consumption data, including costs right at your fingertips. This enables you to tailor your hot water usage to fit your lifestyle, maximizing energy efficiency and minimizing utility expenses. Furthermore, the Eccotemp app sends maintenance alerts directly to your phone, keeping you informed about your water heater's health, ensuring longevity and peak performance. 

Installation of this water heater indoors is a breeze with our 4-inch vertical and horizontal vent kits (sold separately), making it the perfect addition to any home type. Its compact, wall-mounted design and sleek tempered glass cover not only preserves valuable floor space but also adds a stylish touch to your interior. 

Indulge in the comfort of unlimited hot water, intuitive control, and energy-smart performance in your home. Elevate your living experience today with our advanced water heating solution and enjoy the absolute comfort and convenience of a never-ending supply of hot water! 

The Eccotemp SH22 Series has been CSA tested and approved for use in the US & Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance.

All purchases valued at $75 or above will be shipped with SIGNATURE REQUIRED. If you wish to remove the SIGNATURE REQUIRED please contact Customer Service. Please Note: By opting out of SIGNATURE REQUIRED, you release Eccotemp from all liability of lost or stolen packages. Call 1-866-356-1992 or chat with us to speak with a customer service agent.

Features                    

• With a temperature range of 95-140 degrees Fahrenheit and rated for 3-4 applications, this heater provides on-demand hot showers for up to 3 bathrooms simultaneously. 
• Rated at 6.8 GPM (gallons per minute) at 140,000 BTU with a temperature rise of 35 degrees, this ultra-efficient tankless hot water heater is ideal for almost any standard-sized single-family home, townhome, condo, cabin, apartment, or light commercial use. 
• Enjoy real-time control over your home's water heating needs. Use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors. Unlock substantial savings with our Eco Mode feature, a smart solution that can help you reduce energy consumption by up to 25%. If your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas. 
• Experience the convenience of our versatile smart app settings that display your desired currency (USD/CAD), dual-mode Fahrenheit and Celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage. 
• Seamlessly connect with Amazon Alexa or Google Home for voice command functions like: "Alexa, set my water heater to 110 degrees" or "Hey Google, switch off my water heater." 
• Smart Power Button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch. 
• The SH22 Series can be complemented with our patented, one-of-a-kind EZ-Flush Descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long. 
• Expertly constructed with rigorous engineering, this water heater is built to last. Its materials have been carefully selected to provide superior efficiency and unrivaled reliability, ensuring you'll benefit from its service for years to come. 
• Easy wall mounting and installation with 110/120-volt UL listed power cord and ¾ inch NPT Water and gas connections. 
• Indoor venting is available in 4-inch horizontal and vertical installation kits (sold separately). 
• CSA certified for installation in the US and Canada. 
• Limited Manufacturer Warranty (Heat Exchanger: 10 Years, Components: 5 Years, Parts/Accessories: 30 Days), live chat, and self-help guides provide peace of mind, assuring that the Eccotemp SH22 Series will keep you in hot water for years. 
• What's Included: Smart Home 6.8 GPM Indoor Natural Gas Tankless Water Heater (SH22i-NG), mounting hardware, gas appliance shut off valve, wireless temperature remote control, product manual

What our Experts Think

• Smart, connected whole-home hot water system: The Eccotemp SmartHome SH22 Series Indoor 6.8 GPM Natural Gas Tankless Water Heater (SKU: 1779609160968_754) is a Wi-Fi-enabled indoor unit designed for continuous on-demand hot water across multiple fixtures in medium to large homes.
• High-flow performance (6.8 GPM class): Delivers up to 6.8 GPM with ~140,000 BTU output, supporting 3–4 simultaneous uses such as showers, sinks, and appliances under standard conditions.
• Built-in SmartHome control system: Includes Wi-Fi connectivity, app control, voice assistant support (Alexa/Google Home), scheduling, eco modes, and remote monitoring, removing the need for separate smart integrations.
• Energy-efficient modulation: Automatically adjusts gas input based on demand to help stabilize temperature and improve efficiency during partial-load operation.
• Indoor installation design: Wall-mounted unit with venting requirements, intended for homes where indoor mechanical-room installation is preferred over outdoor mounting.
• Trade-off: installation sensitivity: Requires correct gas sizing, venting, and water pressure—performance is heavily dependent on proper professional installation.
• Trade-off: not for specialized heating systems: Not compatible with hydronic heating, floor heating, or recirculating systems.
• Trade-off: real-world reliability depends on setup quality: Like most tankless systems, improper installation or undersized gas lines can lead to temperature fluctuations or error codes (a commonly reported issue in tankless installations broadly).

Q&A

Q: What is this Eccotemp SH22 indoor natural gas unit?
A: It is a 6.8 GPM indoor natural gas tankless water heater designed for whole-home use, providing continuous on-demand hot water with smart Wi-Fi controls, app monitoring, and voice assistant integration.

Q: What does 6.8 GPM mean?
A: It delivers up to 6.8 gallons of hot water per minute, typically supporting 3–4 simultaneous uses such as showers, sinks, and appliances in a standard home.

Q: What fuel type does it use?
A: This version runs on natural gas (NG) and is intended for indoor wall-mounted installation with proper venting.

Q: What makes the SmartHome SH22 different?
A: It includes built-in Wi-Fi, mobile app control, Eco Mode, scheduling, real-time usage tracking, and Alexa/Google Home compatibility for smart control.

Q: What is its heating capacity?
A: It operates up to 140,000 BTU with modulating output (25,000–140,000 BTU range) for efficient temperature control based on demand.

Q: Is it suitable for a full household?
A: Yes. It is designed for single-family homes, townhomes, condos, cabins, apartments, and light commercial use with multi-point hot water demand.

Q: What efficiency features does it include?
A: It offers Eco Mode (up to ~25% energy savings), smart scheduling, and usage analytics, helping reduce gas consumption and optimize performance.

Maintenance Tips

• Descale every 6–12 months to prevent mineral buildup and maintain steady flow performance
• Clean inlet water filter regularly to prevent low-flow errors and ignition issues
• Inspect indoor venting (4” exhaust system) for blockages, leaks, or condensation buildup
• Check natural gas line & regulator for leaks, corrosion, and stable pressure
• Keep temperature around 120°F to reduce scaling and improve efficiency
• Flush system before peak usage seasons for consistent hot-water delivery
• Ensure proper indoor clearance & airflow to prevent overheating or shutdown errors
• Test ignition and monitor error codes periodically for early issue detection
• Maintain Wi-Fi/smart connectivity for alerts, diagnostics, and remote control reliability
• Annual professional inspection recommended for burner, gas calibration, and safety systems