SmartHome 6.8 GPM Outdoor Natural Gas Tankless Water Heater, SH22 Series - 1779686006194_354

SmartHome  6.8 GPM Outdoor Natural Gas Tankless Water Heater, SH22 Series - 1779686006194_354

Heat your water smarter with the Eccotemp Smart Home 6.8 GPM Outdoor Natural Gas Tankless Water Heater! Our technology-driven design guarantees comfort and ease, providing limitless hot water while conserving both space and energy. Leading the revolution in home comfort technology, this tankless water heater is the first all-in-one smart solution patented in the market. Say goodbye to the complex and costly integrations of traditional heaters - our model comes with a built-in smart system, streamlining your home's water heating functionality within a single device. 

Envision a home that anticipates your needs, where you can orchestrate your water heater's operation with just your voice. Thanks to its Wi-Fi connectivity, this heater can be paired with Amazon Alexa and Google Home to access smart voice commands, and the Eccotemp mobile app allows you to control and monitor your water heater from anywhere. 

Start your day with a hot shower by simply saying, "Alexa, turn on water heater." Coming home to a warm bath has never been easier - just say, "Ok Google, set water heater to 90 degrees." With our smart tankless water heater, you'll have a personal assistant ensuring your comfort. 

Harness the power of the Eccotemp mobile app to manage your water heater from any location. Personalize temperature settings, establish routines, set timers, and view in-depth consumption data, including costs right at your fingertips. This enables you to tailor your hot water usage to fit your lifestyle, maximizing energy efficiency and minimizing utility expenses. Furthermore, the Eccotemp app sends maintenance alerts directly to your phone, keeping you informed about your water heater's health, ensuring longevity and peak performance. 

Outdoor installation is a breeze, making it the perfect addition to any home type. Its compact, wall-mounted design and sleek tempered glass cover not only preserves valuable floor space but also adds a stylish touch to your home’s exterior.  

Indulge in the comfort of unlimited hot water, intuitive control, and energy-smart performance in your home. Elevate your living experience today with our advanced water heating solution and enjoy the absolute comfort and convenience of a never-ending supply of hot water! 

The Eccotemp SH22 Series has been CSA tested and approved for use in the US & Canada at elevations up to 2000 feet. Installation and use above 2000 feet may affect overall product efficiency and performance

All purchases valued at $75 or above will be shipped with SIGNATURE REQUIRED. If you wish to remove the SIGNATURE REQUIRED please contact Customer Service. Please Note: By opting out of SIGNATURE REQUIRED, you release Eccotemp from all liability of lost or stolen packages. Call 1-866-356-1992 or chat with us to speak with a customer service agent.

Features                    

• With a temperature range of 95-140 degrees Fahrenheit and rated for 3-4 applications, this heater provides on-demand hot showers for up to 3 bathrooms simultaneously. 
• Rated at 6.8 GPM (gallons per minute) at 140,000 BTU with a temperature rise of 35 degrees, this ultra-efficient tankless hot water heater is ideal for almost any standard-sized single-family home, townhome, condo, cabin, apartment, or light commercial use. 
• Enjoy real-time control over your home's water heating needs. Use the Eccotemp mobile app to track energy consumption, adjust temperatures, set schedules, or even detect product and network errors. Unlock substantial savings with our Eco Mode feature, a smart solution that can help you reduce energy consumption by up to 25%. If your incoming water is set at a higher temperature than needed, simply use your phone to adjust the settings, aiding in lower utility usage, such as gas. 
• Experience the convenience of our versatile smart app settings that display your desired currency (USD/CAD), dual-mode Fahrenheit and Celsius temperature readings, and preferred gas measurement unit, offering a personalized understanding of your usage. 
• Seamlessly connect with Amazon Alexa or Google Home for voice command functions like: "Alexa, set my water heater to 110 degrees" or "Hey Google, switch off my water heater." 
• Smart Power Button feature turns your model on or off, detects error codes, connects to wireless networks, and enables sleep mode to prevent unnecessary energy use - all with a simple touch. 
• The SH22 Series can be complemented with our patented, one-of-a-kind EZ-Flush Descaling Kit to ensure your tankless water heater is running at maximum efficiency all year long. 
• Expertly constructed with rigorous engineering, this water heater is built to last. Its materials have been carefully selected to provide superior efficiency and unrivaled reliability, ensuring you will benefit from its service for years to come. 
• CSA certified for installation in the US and Canada. 
• Limited Manufacturer Warranty (Heat Exchanger: 10 Years, Components: 5 Years, Parts/Accessories: 30 Days), live chat, and self-help guides provide peace of mind, assuring that the Eccotemp SH22 Series will keep you in hot water for years. 
• What's Included: Smart Home 6.8 GPM Outdoor Natural Gas Tankless Water Heater (SH22-NG), mounting hardware, gas appliance shut off valve, wireless temperature remote control, product manual.

What our Experts Think  

• Reliable whole-home hot water output — The SH22 Series delivers 6.8 GPM at up to 140,000 BTU, making it capable of supporting multiple simultaneous uses such as showers, sinks, and laundry in small-to-medium homes.
• Built for outdoor, space-saving installation — Designed for exterior wall mounting, it eliminates indoor venting requirements and frees up interior utility space while maintaining efficient operation.
• SmartHome connectivity adds modern control — WiFi-enabled system allows remote control via mobile app plus integration with Alexa and Google Assistant for voice-based temperature and mode adjustments.
• Energy-efficient on-demand heating — Only heats water when needed, reducing standby energy loss and improving gas efficiency compared to traditional tank systems.
• Eco Mode for reduced operating cost — Smart scheduling and efficiency settings can lower gas usage by optimizing temperature and usage patterns over time.
• Built-in freeze protection for durability — Designed with anti-freeze safeguards to maintain performance and protect internal components in colder outdoor conditions.
• Consistent performance for everyday households — Well-suited for homes needing steady hot water supply across 1–3 bathrooms under normal usage conditions.
• Things to consider before buying — As an outdoor unit, proper installation is critical for gas safety, water pressure stability, and freeze protection reliability in colder climates.
• Best suited for: Single-family homes, townhouses, cabins, small apartments, and light commercial setups needing efficient, space-saving hot water delivery.

                 
Q&A    

Q: What is the Eccotemp SmartHome SH22 Series 6.8 GPM outdoor tankless water heater?
A: It is an outdoor-mounted natural gas tankless water heater designed for on-demand, continuous hot water supply for residential and light commercial use.

Q: What is the flow rate and heating capacity?
A: It delivers up to 6.8 GPM with a heating range of 25,000–140,000 BTU, suitable for multiple simultaneous hot water applications like showers and sinks.

Q: Can it support whole-home hot water use?
A: Yes. It is designed for up to 3–4 applications at once, making it suitable for small to medium homes, townhouses, cabins, and apartments.

Q: Does it support smart control features?
A: Yes. It includes WiFi connectivity with app control and works with Amazon Alexa and Google Home for voice commands, temperature control, and scheduling.

Q: What temperature range does it support?
A: It operates within a range of approximately 95°F to 140°F, allowing adjustable comfort settings for household use.

Q: Is this unit energy efficient?
A: Yes. It uses on-demand heating (no storage tank), which reduces standby energy loss and can improve overall efficiency compared to traditional water heaters.

Q: Does it require indoor venting?
A: No. This is an outdoor model, so it does not require indoor venting and is installed directly on an exterior wall.

Q: What safety features are included?
A: It includes freeze protection, automatic shutoff systems, and built-in sensors to ensure safe operation in varying outdoor conditions.

               
Maintenance Tips  

• Install in a well-ventilated outdoor location, protected from heavy rain splash, debris, and direct obstruction of airflow.
• Keep air intake and exhaust vents clear of dust, leaves, insects, and spider webs to maintain safe combustion.
• Flush the system annually (or every 6–12 months in hard water areas) using a descaling kit to prevent scale buildup and flow loss.
• Clean the inlet water filter regularly (every 3–6 months) to maintain stable ignition and consistent 6.8 GPM output.
• Ensure gas pressure and water pressure (50–80 PSI) stay within spec for stable performance and to avoid error codes.
• Inspect gas line, water fittings, and electrical connections for leaks, corrosion, or looseness.
• Use the Eccotemp Smart App to monitor error codes, temperature settings, and system health alerts in real time.
• During cold weather, rely on built-in freeze protection, but drain the unit if extended freezing conditions are expected.
• Avoid blocking the unit enclosure—maintain open clearance for safe airflow and heat dissipation.
• Schedule periodic inspection of the heat exchanger and burner to ensure efficient combustion and prevent soot buildup.