Hoshizaki | 26" Wide Hands Free Water-Cooled Small Cubelet Ice & Water Dispenser w/ Built-In Storage Bin - DCM-500BWH-OS

Hoshizaki  | 26" Wide Hands Free Water-Cooled Small Cubelet Ice & Water Dispenser w/ Built-In Storage Bin - DCM-500BWH-OS

The DCM-500BWH-OS is capable of producing approximately 590 lbs of Cubelet nugget-style ice cubes per day, The built-in storage bin will hold up to 40 lbs of ice* at a time. This Water-cooled icemaker has an LED remote sensor for hands-free operation with opaque containers. This sanitary icemaker/dispenser features a user-friendly dispensing mechanism that allows easy to chew, cubelet ice to be dispensed with a simple push of a button. This model features CleanCycle12™ – Every 12 hrs, it performs 15 min purge to clean itself and it is Protected by H-GUARD Plus Antimicrobial Agent. The sanitary dispenser design keeps ice fully contained until it is needed, minimizing the opportunity for cross-contamination and keeping your ice clean. Keep your kitchen running smoothly with this Cubelet Ice and Water Dispenser. Stand not included.*Rated in accordance with AHRI Standard 820(I-P). Capacity based on 100% of total volume x 30 lb/ft3 average density of ice.

Features

• Dimensions: 26″ W x 22-1/2″ D x 40″ H
• Up to 590 lbs of ice produced per 24 hours
• Up to 40 lbs of built-in storage capacity (1.3ft3)
• Produces small cubelet nugget-style ice
• Durable stainless steel exterior
• Place on countertop or optional stand: SD-450, SD-500
• LED remote sensor for hands-free operation with opaque containers
• CleanCycle12™ – Every 12 hrs, it performs 15 min purge to clean itself
• Protected by H-GUARD Plus Antimicrobial Agent
• R-404A refrigerant (11.5 oz. / 325 g)
• Heat Rejection: BTU/hr
• Ambient temperature range: 45 – 100°F
• Water temperature range: 45 – 90°F
• Water pressure: 10 – 113psig
• Voltage range: 104 – 127V
• 12.6 amps (20 Amp Max fuse)
• 4.48 kwh/100 lbs. 90/70
• Single phase, 115v/60/1
• Clean ice and easy maintenance lead to longer unit life span
  

Specifications

What Our Experts Think

The Hoshizaki DCM-500BWH-OS is a hands-free, water-cooled ice and water dispenser designed for hygiene, efficiency, and high-volume use.

• Small Cubelet Ice – Soft, chewable ice ideal for beverages and healthcare settings.
• Water-Cooled System – Maximizes efficiency in environments with limited ventilation.
• Hands-Free Operation – Infrared sensor technology enhances sanitation and reduces contamination risks.
• 26” Wide Compact Design – Fits well in commercial and healthcare spaces.
• Built-In Storage Bin – Ensures continuous ice availability for high-demand applications.

Q&A

Q: What is the daily ice production capacity?
A: The DCM-500BWH-OS can produce up to 618 lbs of small cubelet ice per day under optimal conditions.

Q: How much ice can the built-in storage bin hold?
A: The integrated storage bin holds up to 40 lbs of ice, ensuring a steady supply.

Q: What type of ice does this dispenser produce?
A: It produces soft, chewable small cubelet ice, ideal for beverages, healthcare, and blended drinks.

Q: Does this unit dispense both ice and water?
A: Yes, it is designed to dispense both ice and water for added convenience.

Q: Is this unit hands-free?
A: Yes, the OS (Opti-Serve) model features a touch-free sensor for hygienic, hands-free dispensing.

Q: Is this unit water-cooled?
A: Yes, the DCM-500BWH-OS uses a water-cooled system, which enhances efficiency in warmer environments.

Q: What are the dimensions of this dispenser?
A: It is 26 inches wide, making it a compact yet high-capacity solution.

Q: Is professional installation recommended?
A: Yes, a certified technician should install the unit to ensure proper operation, drainage, and performance.

Maintenance Tips

• Clean & Sanitize Regularly: Use a Hoshizaki-approved cleaner to remove scale buildup and sanitize the dispenser to maintain hygiene.
• Inspect & Clean Water Filters: Regularly check water filters for clogs or buildup to ensure clean water flow and optimal ice production.
• Check Water Lines & Connections: Inspect for leaks, blockages, or kinks that could affect performance and water flow.
• Monitor Cooling System: Ensure the water-cooled system is functioning properly and free of debris to prevent overheating.
• Maintain Hands-Free Sensors: Keep the touchless sensors clean and free from obstructions for reliable operation.