Alto-Shaam 500-HW/D4 Halo Heat Steam Tables & Food Wells - 500-HW/D4
Waterless • 5-pan capacity • EcoSmart® energy savings
Serve every dish at its flavorful peak—without steam, plumbing or constant refills. Alto-Shaam’s patented Halo Heat® technology blankets food in gentle, even radiant heat to preserve moisture, texture and appearance while dramatically reducing utility and maintenance costs.
Features
- Holds five full-size 12" × 20" (4" deep) pans or up to fifteen 1/3 GN pans.
- True waterless design eliminates lime/scale buildup and daily draining.
- Remote/flush-mount adjustable thermostat for precise, menu-specific holding.
- Includes ten half/third-size and four large divider bars to create custom pan layouts.
- EcoSmart® performance draws just 3 kW, slashing energy consumption vs. steam tables.
- Cool-to-touch exterior and no hot steam improve employee and guest safety.
- Heavy-duty stainless steel construction built for the busiest service lines.
- Certified cULus, UL EPH Classified, CE, IPX3 & TÜV NORD for global code compliance.
Specifications
| Model |
500-HW/D4 |
| Capacity |
5 full-size / 10 half-size / 15 third-size pans
120 lb (54 kg) product • 72.5 qt (70 L) |
| Well Depth |
4-3/8" (111 mm) |
| Exterior (H × W × D) |
7-5/16" × 67-1/16" × 23-1/8"
(185 × 1702 × 586 mm) |
| Interior (H × W × D) |
4-3/8" × 63-15/16" × 20-3/16"
(111 × 1625 × 512 mm) |
| Net Weight |
85 lb (39 kg) |
| Electrical |
120 V / 1-ph / 50-60 Hz • 25 A • 3 kW
6 ft cord with NEMA L5-30P
208-240 V & 230 V connections available |
| Included Accessories |
(10) half/third-size & (4) large divider bars |
What our Experts Think
-
Four-Well Capacity – Holds multiple food pans for high-volume service.
-
Halo Heat® Technology – Gentle, radiant heat keeps food moist and flavorful without drying out.
-
Independent Controls – Each well is adjustable for flexible menu holding.
-
Durable Stainless Steel – Built to withstand heavy use in commercial kitchens.
-
Energy-Efficient Design – Maintains even temperatures while reducing operating costs.
Q&A
Q: What is the Alto-Shaam 500-HW/D4?
A: A four-pan Halo Heat® hot food well unit designed to hold prepared foods at precise serving temperatures without steam or added water.
Q: How many wells does it have?
A: It features four independently controlled food wells for versatile hot food holding.
Q: What type of heating does it use?
A: Powered by Alto-Shaam’s exclusive Halo Heat® technology, it provides gentle, even heat without fans, water, or harsh elements.
Q: What foods can it hold?
A: Ideal for soups, sauces, vegetables, sides, and entrées, maintaining temperature and quality without overcooking.
Q: What makes it different?
A: Unlike traditional steam tables, Halo Heat® eliminates the need for water or plumbing, reduces energy costs, and preserves food texture and flavor.
Q: Where is it best used?
A: Perfect for buffets, cafeterias, hotels, restaurants, and catering setups requiring reliable, high-quality hot food service.
Q: What is it made of?
A: Built with heavy-duty stainless steel for durability, easy cleaning, and long-lasting performance.
Maintenance Tips
-
Clean food wells and surfaces daily with warm water and mild detergent; avoid using harsh abrasives.
-
Drain and wipe down wells after each use to prevent residue buildup and maintain heating efficiency.
-
Inspect gaskets and seals regularly to ensure proper insulation and reduce energy loss.
-
Keep electrical connections and controls free from grease or debris to ensure safe operation.
-
Allow the unit to cool before performing any cleaning or maintenance.
-
Schedule professional servicing periodically to maintain consistent Halo Heat performance.
