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Alto-Shaam

Alto-Shaam Halo Heat Steam Tables & Food Wells - 500-HWI/D4

Alto-Shaam Halo Heat Steam Tables & Food Wells - 500-HWI/D4

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Alto-Shaam  Halo Heat Steam Tables & Food Wells - 500-HWI/D4

Waterless • EcoSmart • Independent Controls

Give every dish the just-made taste it deserves without the headaches of water or steam. Alto-Shaam’s 5-well 500-HW/D4 uses gentle, radiant Halo Heat technology to hold food at safe serving temperatures for hours, preserve moisture and appearance, and cut operating costs — all in one easy-to-install, stainless-steel unit.

Features
  • True waterless design — no plumbing, drains or costly steam table maintenance.
  • Patented Halo Heat system surrounds pans with even, gentle heat for longer hold times and better product quality.
  • Five independent, flush-mount thermostatic controls let you tailor each 12" x 20" well to the exact product you’re serving.
  • Includes ten half/third-size divider bars for flexible pan layouts (pans sold separately).
  • EcoSmart efficiency lowers energy use and reduces heat gain to the kitchen (only 304 BTU/hr).
  • Cool-to-touch exterior plus elimination of hot water and steam enhance employee safety.

Pan Capacity

  • 5 × full-size (12" × 20") pans – up to 4" deep
  • 10 × half-size (12" × 10") pans
  • 15 × third-size (12" × 6.7") pans
  • Maximum product weight: 120 lb / 54 kg  •  Volume: 72.5 qt / 70 L
Specifications
Model 500-HW/D4 (5 wells)
Well depth 4-3/8" / 111 mm (accepts 4" pans)
Exterior (H × W × D) 7-5/16" × 67-1/16" × 23-1/8"
185 × 1702 × 586 mm
Cut-out (non-combustible) 66" × 22-1/8" (1676 × 562 mm)
Net weight 85 lb / 39 kg
Heat of rejection 304 BTU/hr (0.09 kW)
What our Experts Think      
  • Benchmark hot-holding performance for busy kitchens
    The 500-HWI/D4 delivers Alto-Shaam’s proven Halo Heat radiant system, ensuring consistent temperatures across all wells without hot spots or overcooking.
  • Superior food quality retention
    Gentle, even heat helps preserve moisture, texture, and flavor, making it ideal for entrées, sauces, and high-turnover buffet service.
  • Waterless, low-maintenance operation
    No steam, no water pans, no plumbing—reduces scale buildup, cleaning time, and long-term maintenance costs while simplifying installation.
  • High-capacity 4-well D4 configuration
    Designed for multi-item service lines, allowing simultaneous holding of different menu items with independent temperature control per well.
  • Energy-efficient EcoSmart design
    Built to reduce operating costs by minimizing heat waste and kitchen ambient load compared to traditional steam tables.
  • Precision independent controls
    Each well can be adjusted separately for menu flexibility and consistent results, even during peak service hours.
  • Durable commercial stainless steel build
    Engineered for continuous heavy-duty use in restaurants, cafeterias, hotels, and catering operations.
  • Safer, cleaner kitchen environment
    Eliminates open steam and boiling water risks, improving staff safety and workstation comfort.
             
Q&A    

Q: What is the Alto-Shaam 500-HWI/D4 used for?
A: It is a 5-well, drop-in Halo Heat hot food well designed to hold multiple menu items at safe serving temperatures in commercial kitchens without water or steam.

Q: How does Halo Heattechnology work?
A: It uses gentle, even radiant heat instead of steam or forced air, helping maintain consistent temperatures while preserving food moisture, texture, and quality.

Q: Does it require water or plumbing?
A: No. It is completely waterless, eliminating drains, refills, and scale buildup for easier installation and lower maintenance.

Q: How many food pans does it hold?
A: It holds up to (5) full-size 12" × 20" pans, with flexible divider options for smaller configurations.

Q: Can each well be controlled separately?
A: Yes. It features individual thermostatic controls so each well can be set to different temperatures for different foods.

Q: What temperature range does it support?
A: It is designed for safe hot-holding in the typical commercial range of about 140°F–200°F (60°C–93°C), depending on settings.

Q: Where is it commonly used?
A: Ideal for restaurants, buffets, catering operations, hotels, and institutional kitchens needing consistent, high-volume hot holding with energy efficiency and food quality retention.

               
Maintenance Tips    
  • Daily cleaning: Wipe stainless steel wells and exterior with mild detergent; avoid chlorine, bleach, or abrasive pads to protect finish and prevent corrosion.
  • Dry operation only: Never add water—this Halo Heat system is designed for dry heat holding, which reduces scale buildup and maintenance needs.
  • Remove food debris promptly: Clean spills and residue after each service to prevent buildup and maintain hygiene.
  • Check controls regularly: Inspect thermostats, indicator lights, and control settings for accuracy and consistent holding temperatures.
  • Keep vents and controls clear: Ensure airflow areas are free from grease and dust for stable heat performance.
  • Avoid pressure washing: Never hose down the unit—moisture can damage electrical components.
  • Inspect divider bars & pan fit: Ensure proper placement for even heat distribution across wells.
  • Routine professional servicing: Schedule periodic checks to maintain energy efficiency and long-term reliability.