Alto-Shaam 500-HWI/D4 Halo Heat Steam Tables & Food Wells - 500-HWI/D4
Waterless • EcoSmart® • Independent Controls
Give every dish the just-made taste it deserves without the headaches of water or steam. Alto-Shaam’s 5-well 500-HW/D4 uses gentle, radiant Halo Heat® technology to hold food at safe serving temperatures for hours, preserve moisture and appearance, and cut operating costs — all in one easy-to-install, stainless-steel unit.
Features
- True waterless design — no plumbing, drains or costly steam table maintenance.
- Patented Halo Heat® system surrounds pans with even, gentle heat for longer hold times and better product quality.
- Five independent, flush-mount thermostatic controls let you tailor each 12" x 20" well to the exact product you’re serving.
- Includes ten half/third-size divider bars for flexible pan layouts (pans sold separately).
- EcoSmart® efficiency lowers energy use and reduces heat gain to the kitchen (only 304 BTU/hr).
- Cool-to-touch exterior plus elimination of hot water and steam enhance employee safety.
- Certified cULus, UL EPH Classified, CE, IPX3 & TUV NORD for worry-free code compliance worldwide.
Pan Capacity
- 5 × full-size (12" × 20") pans – up to 4" deep
- 10 × half-size (12" × 10") pans
- 15 × third-size (12" × 6.7") pans
- Maximum product weight: 120 lb / 54 kg • Volume: 72.5 qt / 70 L
Sspecifications
| Model |
500-HW/D4 (5 wells) |
| Well depth |
4-3/8" / 111 mm (accepts 4" pans) |
| Exterior (H × W × D) |
7-5/16" × 67-1/16" × 23-1/8"
185 × 1702 × 586 mm |
| Cut-out (non-combustible) |
66" × 22-1/8" (1676 × 562 mm) |
| Net weight |
85 lb / 39 kg |
| Heat of rejection |
304 BTU/hr (0.09 kW) |
What’s in the Box
- Alto-Shaam 500-HW/D4 drop-in hot food well
- (10) half/third-size divider bars
- Pre-wired control box with five independent thermostats
- Factory-installed power cord & plug (per voltage ordered)
- Installation & operation manual
What our Experts Think
-
Four-Well Capacity – Perfect for serving multiple hot food items in buffets, cafeterias, or catering setups.
-
Halo Heat® Technology – Provides gentle, even heating to preserve food flavor, texture, and moisture.
-
Energy-Efficient Operation – Reduces water and energy use compared to traditional steam tables.
-
Durable Stainless Steel Build – Withstands heavy daily use while remaining easy to clean.
-
Flexible Applications – Ideal for operators needing consistent hot food holding without the hassle of open steam.
Q&A
Q: What is the Alto-Shaam 500-HWI/D4?
A: The Alto-Shaam 500-HWI/D4 is a Halo Heat® insulated hot food well with four wells, designed for holding and serving prepared foods at precise, safe serving temperatures.
Q: How many pans does it hold?
A: It features four full-size (12" x 20") pan wells, each independently controlled, allowing flexible menu options and portion sizes.
Q: How does Halo Heat® technology help?
A: Halo Heat® delivers gentle, even heat without added water or fans, preventing hot spots and ensuring food stays flavorful, moist, and visually appealing.
Q: What are the key advantages?
A: Benefits include individual well controls, energy efficiency, no water requirements, consistent temperature maintenance, and improved food quality.
Q: Where is this unit best used?
A: Perfect for buffets, cafeterias, banquets, catering, and restaurants that need reliable, high-volume hot food holding with minimal maintenance.
Q: Is it easy to operate and clean?
A: Yes. Each well has simple controls and the design eliminates water pans, making it low-maintenance and easy to clean.
Maintenance Tips
-
Wipe down the wells daily with a soft cloth to remove spills and residue.
-
Avoid abrasive cleaning tools to maintain stainless steel finish.
-
Check electrical connections regularly for safe and efficient operation.
-
Do not block air vents to ensure proper heat circulation.
-
Schedule professional service annually for extended unit life.
